{"id":2863066,"url":"https://alion.io/job/worldwide-clinical-trials-salesforce-architect","title":"Salesforce Architect","company":{"id":20493,"name":"Worldwide Clinical Trials","domain":"worldwide.com","url":"https://alion.io/company/worldwide-clinical-trials","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":28,"ghost_share":0,"stale_share":0.893,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durham, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":84000,"max":167000,"currency":"USD","period":"year","gross":null,"usd_annual":167000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-31T00:00:00Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-11-05T23:33:25Z","board_verified":true,"closed_at":null,"days_open":67,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":67},"description":"Who we are\nWe’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.\nWe are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs - in the best possible way.\nOur mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.\nWhy Worldwide\nWe believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!\nWhat the Salesforce Administrator does at worldwide\nThe Salesforce Administrator will lead the ongoing development of the Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The Salesforce Administrator will work closely with a broad range of functions within the company, including inside and outside salespeople, sales management, proposals, finance, Information Technology (IT), and other subject matter experts to develop and deploy new enhancements to the Salesforce implementation. The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of the Customer Relationship Management (CRM) platform.\nWhat you will do\nOwn, manage, and drive optimization of the entire Salesforce.com (SFDC) platform\n\nEstablish and implement best practices regarding system maintenance, configuration, development, testing, and data integrity\n\nUnderstand, analyze, and improve upon business systems in place, as well as integrated applications\n\nWork in tandem with company leadership to design, document, build, test, and deploy enhancements to Salesforce custom objects, page layouts, workflows, alerts, reports, and complex dashboards\n\nAnalyze business requirements and Entity Relationship Diagrams (ERDs) and implement them using Salesforce custom objects, junction objects, master-detail relationships, and lookup relationships\n\nMaintain and support custom objects, formulas, validation rules, workflows, flows, process builder, approvals, and assignment rules\n\nCreate and manage custom objects, fields, formulas, validation rules, custom workflows, custom flows, custom processes, and approval processes\n\nUtilize Salesforce administrator skills to continuously deliver business solutions while maintaining existing Salesforce functionality\n\nPartner with management, analytics, and end users to create and manage Salesforce functionality, including workflow rules, data validation, and process builders\n\nTest all new functionality before it is added into production\n\nAct as a subject matter expert (SME) in the discovery and investigation of critical production problems\n\nFollow and maintain best practices in change management\n\nEvaluate new Salesforce releases to determine functionality requirements and provide detailed information on how changes will apply to all affected departments and users\n\nResearch changes in upcoming versions of Salesforce.com and other integrated applications and provide recommendations for enhancing sales efficiency and productivity\n\nMaintain database integrity and accuracy, including data cleansing and duplicate record management\n\nIdentify new solutions that will improve sales and marketing effectiveness\n\nManage daily administration of users, profiles, and roles, as well as customization of objects, fields, record types, and page layouts in Salesforce\n\nMaintain user roles, profiles, permission sets, security, and access settings\n\nManage operational requests and reporting, including customer analysis and individual views, and troubleshoot issues\n\nWork with business insights, business intelligence, and management teams to create dashboards that provide insight into business performance\n\nDevelop and maintain reports and dashboards to improve system usability\n\nDevelop and create customized reports and dashboards in Salesforce\n\nIdentify solutions to inefficient workflows\n\nMaintain required documentation and proactively identify improvement opportunities through systematic measurement and analysis\n\nMentor, teach, and instruct Salesforce users in CRM best practices\n\nWork with teams on core operational processes and uses of Salesforce.com (SFDC)\n\nDevelop training materials and provide training and support to Salesforce users\n\nPerform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.\n\nWhat you bring to the role\nSelf-motivated with a tenacious drive for results\n\nDemonstrated communication skills, a positive attitude, teamwork abilities, and the ability to achieve established targets\n\nDemonstrated ability to establish and maintain effective internal and external relationships\n\nUnderstanding of relational databases and data integration tools\n\nYour experience\nMinimum of five years of professional experience, preferably in the Contract Research Organization (CRO) or healthcare industry\n\nMinimum of two years of experience as a Salesforce.com Administrator\n\nSalesforce.com Administrator (ADM201 and ADM211) certification\n\nSales Cloud, Service Cloud, and Developer certifications preferred\n\nProven ability to design and implement new processes and facilitate user adoption\n\nStrong understanding of the platform, with the ability to build custom applications, objects, formula fields, workflows, custom views, and other content of intermediate complexity\n\nStrong understanding of Salesforce.com best practices and functionality\n\nStrong data management abilities\n\nDocumented history of successfully driving projects to completion\n\nDemonstrated ability to understand and articulate complex requirements\n\nExperience in Life Sciences, Biotechnology, Pharmaceuticals, or Contract Research Organizations preferred\n\nPromotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.\nAt Worldwide Clinical Trials, we are committed to fostering an inclusive and equitable workplace by providing transparent compensation. \nThe salary range for this position is annually (For hourly paid positions, the stated salary range reflects hourly rates):\nUnited States of America - $84,000.00 - $167,000.00\nThe salary range provided is intended to give candidates an understanding of potential earnings. Compensation will fall within the provided range, and it not a guarantee of exact salary. The final salary will be determined based on relevant experience, performance, education, and internal equity. In addition to base salary, we offer a competitive benefits package depending on location. We ensure pay equity and transparency and comply with all applicable labor laws. Salary information will be discussed during the interview process, and we encourage candidates to inquire about compensation at any stage.\nWe love knowing that someone is going to have a better life because of the work we do.\nTo view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.","description_format":"text","description_chars":7908,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Clinical Trial Services (CRO)"],"lifecycle":[{"event":"open","at":"2026-10-19T16:49:10Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":1,"median_offered_wage_usd":122500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.447,"p_room":0.36,"age_days":66,"expected_fill_days":34,"reasons":["conf:4","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":167000,"is_top_pay":true},"html_url":"https://alion.io/job/worldwide-clinical-trials-salesforce-architect","json_url":"https://alion.io/job/worldwide-clinical-trials-salesforce-architect.json","meta":{"generated_at":"2026-11-06T01:21:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2193,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20493},"rest":"https://alion.io/mcp/rest/get_company?id=20493"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworldwide-clinical-trials-salesforce-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworldwide-clinical-trials-salesforce-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworldwide-clinical-trials-salesforce-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/worldwide-clinical-trials-salesforce-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworldwide-clinical-trials-salesforce-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2863066}},{"tool":"search_jobs","arguments":{"company":"worldwide.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2863066},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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