{"id":3853422,"url":"https://alion.io/job/worldwide-clinical-trials-workstation-engineer","title":"Workstation Engineer","company":{"id":20493,"name":"Worldwide Clinical Trials","domain":"worldwide.com","url":"https://alion.io/company/worldwide-clinical-trials","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":27,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kochi, India","Thiruvananthapuram, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PowerShell","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false},{"name":"Zero Trust","optional":false},{"name":"ITIL","optional":true},{"name":"Tanium","optional":true}],"status":"live","first_seen_at":"2026-11-06T04:57:46Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T13:34:05Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Join a global Contract Resource Organization (CRO) where innovation meets purpose. At Worldwide Clinical Trials, we're driven by a shared commitment to improving lives through high-quality clinical research. Our teams are empowered to think creatively, take ownership, and deliver meaningful work that helps bring life-changing therapies to patients around the world.\nWith more than 4,000 professionals across the globe, we foster a collaborative and inclusive environment where diverse perspectives are valued, growth is encouraged, and every contribution makes an impact. Whether you're building your career or bringing years of experience, you'll have the opportunity to learn, grow, and help shape the future of clinical research.\nSUMMARY: The Workstation Engineer is responsible for the design, lifecycle management, security, standardization, and continuous improvement of Worldwide's end-user computing environment. This role ensures that employee devices, operating systems, endpoint management platforms, and productivity tools remain secure, reliable, compliant, and aligned with business needs.\nThe Workstation Engineer evaluates emerging technologies, maintains endpoint technology roadmaps, manages hardware and software standards, validates compatibility, administers endpoint management solutions, and supports the deployment of secure workstation technologies across a global enterprise environment. The role works closely with Security, Infrastructure, Service Desk, Procurement, and business stakeholders to deliver a modern digital workplace experience. Industry best practices emphasize endpoint lifecycle management, modern device management, cloud-managed endpoints, automation, and Zero Trust security principles.\nRESPONSIBILITIE S\nTasks may include but are not limited to\nEndpoint Strategy & Roadmap\nOwn and maintain the global workstation hardware roadmap.\nDefine and manage approved standards for laptops, desktops, monitors, docking stations, peripherals, and mobile computing devices.\nDevelop lifecycle and refresh strategies for end-user hardware.\n Recommend future-state endpoint solutions aligned with business, security, and operational requirements.\nCollaborate with Procurement and vendors to evaluate new hardware platforms and technologies.\nTechnology Evaluation & Innovation\nResearch, evaluate, and assess new endpoint technologies, operating systems, management tools, and productivity solutions.\nConduct proofs of concept (POCs) and pilot programs for emerging technologies.\nEvaluate compatibility, supportability, security risks, and operational impact of new solutions.\nProvide recommendations based on technical, business, security, and user experience considerations.\nHardware & Software Compatibility Testing\nDesign, coordinate, and execute testing activities for workstation hardware, operating systems, drivers, applications, and peripherals.\nValidate compatibility between business applications and supported endpoint platforms.\nDevelop testing standards, procedures, and acceptance criteria.\nDocument findings and support enterprise-wide deployment decisions.\nEndpoint Engineering & Administration\nEngineer, deploy, and maintain Windows and macOS workstation environments.\nManage endpoint configuration standards and images.\nConfigure and support endpoint management platforms such as Microsoft Intune, Autopilot, Jamf, and related technologies.\n Develop automation and self-service solutions to improve endpoint management and user experience.\nCreate and maintain endpoint configuration, compliance, and security policies.\nPatch & Vulnerability Management\nTest, validate, and deploy operating system, driver, firmware, and application updates.\nAssess software patches for potential business impact prior to enterprise deployment.\nDevelop deployment schedules and rollout strategies.\nMonitor patch compliance and remediation activities.\nPartner with Cybersecurity teams to address endpoint vulnerabilities and reduce risk exposure.\nSecurity & Compliance\nSupport Zero Trust and endpoint security initiatives.\n Ensure workstation configurations comply with organizational security standards and regulatory requirements.\nPartner with Security teams to implement endpoint protection, encryption, device compliance, and conditional access controls.\nParticipate in security reviews, audits, and compliance assessments.\nOperational Support\nServe as Tier 3 escalation support for complex workstation-related incidents and problems.\nPerform root cause analysis and drive permanent corrective actions.\n Engage vendors and manufacturers to resolve product defects and technical issues.\nSupport major incidents impacting endpoint services.\nDocumentation & Process Improvement\nDevelop and maintain technical standards, procedures, runbooks, and knowledge articles.\nMaintain endpoint architecture documentation and hardware standards catalogs.\nContinuously improve workstation deployment, support, and lifecycle processes.\nIdentify opportunities for automation and operational efficiency.\nProject Participation\nLead or participate in endpoint modernization initiatives.\n Support workstation-related workstreams for mergers, acquisitions, office openings, and technology refresh projects.\nCollaborate with Infrastructure, Cloud, Networking, Cybersecurity, and Service Desk teams to deliver endpoint solutions.\nOTHER SKILLS AND ABILITIES:\nStrong analytical and troubleshooting skills.\nTechnology evaluation and decision-making.\nProject and change management.\nProcess improvement mindset.\nExcellent written and verbal communication skills.\nAbility to balance security, usability, and operational requirements.\nVendor management and stakeholder engagement.\nDocumentation and knowledge management.\nCustomer-focused approach.\nAbility to work independently in a global environment.\nSuccess Measures\nThe Workstation Engineer will be measured on:\n Endpoint compliance and security posture.\nHardware roadmap effectiveness and lifecycle management.\nPatch compliance and vulnerability remediation performance.\nDevice reliability and user experience metrics.\n Reduction in endpoint-related incidents.\nSuccessful delivery of endpoint modernization initiatives.\nAutomation and operational efficiency improvements.\nQuality of documentation and technical standards.\nREQUIREMENTS:\nEducation\nBachelor's degree in Information Technology, Computer Science, Engineering, or related field.\nEquivalent combination of education and relevant experience may be considered.\nExperience\n5+ years of experience in endpoint engineering, workstation engineering, desktop engineering, or end-user computing.\nExperience managing enterprise-scale Windows workstation environments.\nExperience with endpoint lifecycle management and hardware standardization.\nExperience testing and validating hardware and software compatibility.\n Experience managing software deployment and patch management processes.\nTechnical Skills\nWindows 10/11 administration and engineering.\nMicrosoft Intune and Endpoint Manager.\nWindows Autopilot.\nMicrosoft Entra ID (Azure AD).\nMicrosoft 365 platform.\nPowerShell scripting and automation.\nEndpoint security technologies.\nSoftware packaging and deployment.\nHardware lifecycle and asset management.\n Driver and firmware management.\nDevice compliance and configuration management.\nRemote support and endpoint troubleshooting.\nPreferred Qualifications\nExperience supporting macOS environments.\nExperience with Jamf Pro.\nExperience with Azure Virtual Desktop or other virtual desktop technologies.\n Experience with Tanium or similar endpoint management platforms.\nExperience with Digital Experience Monitoring (DEX/DEM) tools.\nITIL Foundation certification.\nMicrosoft Certified: Endpoint Administrator Associate.\nMicrosoft Certified: Modern Desktop Administrator (or successor certification).\nExperience operating within a regulated environment such as healthcare, clinical research, pharmaceutical, or life sciences industries.\nPromotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.\nDiscover the Difference\nWe love knowing that someone is going to have a better life because of the work we do. Discover the Difference at Worldwide Clinical Trials. Explore additional opportunities on our careers page, visit http://www.worldwide.com/careers, or connect with us onLinkedIn.","description_format":"text","description_chars":8417,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Clinical Trial Services (CRO)"],"lifecycle":[{"event":"open","at":"2026-11-06T04:57:46Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":34,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/worldwide-clinical-trials-workstation-engineer","json_url":"https://alion.io/job/worldwide-clinical-trials-workstation-engineer.json","meta":{"generated_at":"2026-11-09T14:00:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18841,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20493},"rest":"https://alion.io/mcp/rest/get_company?id=20493"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fworldwide-clinical-trials-workstation-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fworldwide-clinical-trials-workstation-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fworldwide-clinical-trials-workstation-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/worldwide-clinical-trials-workstation-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fworldwide-clinical-trials-workstation-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3853422}},{"tool":"search_jobs","arguments":{"company":"worldwide.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3853422},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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