{"id":2485832,"url":"https://alion.io/job/wpp-media-manager-account-services","title":"Manager, Account Services","company":{"id":5499,"name":"WPP Media","domain":"wppmedia.com","url":"https://alion.io/company/wpp-media","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":81,"open_postings":181,"ghost_share":0,"stale_share":0.773,"repost_share":0.006,"time_to_fill_p50_days":49,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-10-13T21:42:37Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T02:04:19Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"About WPP Media\nWPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.\nWPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.\nFor more information, visit wppmedia.com.\nRole Summary & Impact\nAs a Manager within Account Services at WPP Media, you will lead day-to-day client and agency relationships while overseeing the delivery of programmatic media strategies and campaigns. You will combine hands-on programmatic knowledge, client-facing communication, operational oversight, and team development to ensure campaigns meet performance goals and strengthen client relationships.\nYou will guide and develop junior team members, lead client status meetings and strategic conversations, and partner across programmatic, planning, investment, analytics, finance, data, and retail media teams. \nKey Responsibilities\nServe as a senior day-to-day relationship manager for agency and client partners.\nLead client status meetings, campaign discussions, and strategic presentations.\nTranslate client objectives into clear programmatic strategies and actionable recommendations.\nOversee campaign setup and execution across trading, financial, targeting, measurement, and analytics workflows.\nMonitor performance against KPIs, pacing, optimization goals, budget delivery, and profitability.\nIdentify campaign trends, efficiencies, and opportunities to improve performance or expand investment.\nApply knowledge of DSPs, verification partners, data providers, and retail media platforms to campaign strategy.\nPartner with internal teams to ensure accurate tagging, tracking, reporting, and campaign measurement.\nAct as an escalation point for account, client, and campaign-related issues.\nProvide day-to-day guidance, training, and development to Senior Associate and Associate-level team members.\nDelegate work effectively, balance team priorities, and maintain clear accountability across deliverables.\nSupport the development of programmatic and consumer packaged goods best practices as the team and practice continue to grow.\nEducate clients and agency partners on programmatic capabilities, emerging opportunities, and relevant marketplace developments.\nIdentify opportunities to grow existing relationships through new channels, audiences, data solutions, and test-and-learn initiatives.\nSkills & Experience\nBachelor’s degree or equivalent professional experience.\n3+ years of relevant experience in programmatic media, digital advertising, account services, or a related discipline.\nProgrammatic agency experience is strongly preferred.\nPrior experience managing day-to-day client relationships, presenting recommendations, and leading status meetings.\nWorking knowledge of one or more DSPs, such as The Trade Desk, DV360, or Amazon DSP.\nUnderstanding of programmatic campaign execution, optimization, reporting, and measurement.\nFamiliarity with CM360 tagging and tracking processes.\nExposure to verification partners such as DoubleVerify or Integral Ad Science.\nUnderstanding of audience data providers and how data can be applied to media buying and targeting strategies.\nRetail media or commerce experience, including exposure to platforms such as Amazon or Walmart, is a plus.\nExperience training, mentoring, or providing day-to-day guidance to junior team members.\nStrong organizational and project-management skills with the ability to manage multiple timelines, accounts, and stakeholder relationships.\nProficiency in Microsoft Excel and the ability to interpret campaign reports and performance data.\nExceptional written and verbal communication skills, including the ability to translate complex programmatic concepts for different audiences.\nCuriosity and a demonstrated commitment to independent learning and continued professional development.\nLife at WPP Media & Benefits\nOur passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.\nWPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment.That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note that while our philosophy is the same across WPP, benefits may vary by office/country.\nPlease read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.\nThe base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to https://mybenefits.wpp.com/public/welcome for more details.\nUS Pay Range\n$60,000—$140,000 USD\nPlease read our Privacy Notice for more information on how we process the information you provide.","description_format":"text","description_chars":6566,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Professional development","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-14T00:21:19Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.624,"p_room":1,"age_days":8,"expected_fill_days":49,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":true},"html_url":"https://alion.io/job/wpp-media-manager-account-services","json_url":"https://alion.io/job/wpp-media-manager-account-services.json","meta":{"generated_at":"2026-10-23T04:57:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8123,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5499},"rest":"https://alion.io/mcp/rest/get_company?id=5499"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwpp-media-manager-account-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwpp-media-manager-account-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwpp-media-manager-account-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wpp-media-manager-account-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwpp-media-manager-account-services"}]}