Manager, Ad Operations
Confirmed on the employer's own hiring board on Oct 2, 2026. First seen by Alion on Sep 28, 2026. WPP Media scores B on the Alion truth index.
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media:
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Be the first to know when big technology players like Google and Amazon change their product roadmaps and advise clients on how to get the most out of their technology budgets.
This team is responsible for delivering international solutions, particularly in APAC & EMEA, with some global influence. You will enjoy working in a collaborative team environment and will hold a ‘can do’ attitude with the passion to learn and grow.
At WPP Media Thailand, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.
Description
Reporting of the role: This role reports to Manager Ad Operations
3 best things about the job:
- You would be working in one of the most creative, product-focused media agencies in the market.
- Scope to work on various target segments and categories.
- Exposure to working in a network with global clients and stakeholders across multi-media touchpoints.
Measures of success -
In three months:
- Developed strong working relationships with your internal stakeholders.
- Work with the execs to deliver accurate on-time campaign trafficking, Taxonomy, Ad verification, and QA.
- Contribute ideas towards which Ad Operations processes can be improved.
In six months
- Developed a good grasp of how the various teams within the agency interact to produce best-in-class digital work.
- Gained an understanding of our scope of work across our major accounts.
- Through knowledge and delegation, effectively improve the efficiency and accuracy of the team.
In 12 months
- Fully own higher-level troubleshooting tasks and provide recommended solutions.
- Provide stakeholders with professional, relevant, and timely information.
- Actively leverage technology to deliver efficiencies.
What your day job looks like at WPP Media
- Ensure that Ad Operation best practices and frameworks are adhered to, and demonstrate continued evolution
- Understand Ad Ops and Tech within the wider marketing mix and its strategic importance throughout the customer journey
- Prepare naming conventions on a daily, and weekly assigned and recheck them before sending them to the planner team
- Ensure that the naming conventions are generated correctly to deliver on WPP Media goals in the wider measurement of digital advertising campaigns.
- Support the team in the media by naming conventions that are correct, and presenting information effectively either via call or email when asking or responding
- to queries
- Communicate effectively with internal and external teams to ensure all conventions and processes are accurately followed
- Build a relationship with the media partner to troubleshoot and improve the technology where possible
- Develop relationships with our Connected Execution team and internal account teams
- Present information effectively via email and on calls
- Understand and demonstrate collaborative teamwork
- Work with the Planner team or Biddable team to ensure that all relevant information is delivered correctly and included within our Data Dashboards
- Actively leverage technology to deliver efficiencies and provide internal teams with relevant and timely information
What you’ll Bring:
- Excellent knowledge of digital technology marketplace, for either agency, media owner, or ad tech background
- In-depth experience with naming conventions and marketing campaign
- Ability to develop relationships with internal teams
- Strong problem solver and able to quickly identify potential issues and build workable solutions
- Self-starter with a ‘can do’ attitude
- Excellent attention to detail
- Effectively manage and prioritize workload
Minimum Qualifications:
- Bachelor’s degree in marketing, Digital Marketing, Advertising, or related.
- Minimum of 5-7 years’ experience
- Familiar with Media platforms such as Facebook, Instagram, TikTok, YouTube, etc.
- Good command of English level of and written English
- Good handling multiple tasks and time-management skills
Life at WPP Media
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
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While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Please read our Privacy Notice for more information on how we process the information you provide.