{"id":954297,"url":"https://alion.io/job/wpp-production-account-manager","title":"Account Manager [FTC end of April]","company":{"id":687669,"name":"WPP Production","domain":"wppproduction.com","url":"https://alion.io/company/wppproduction","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":35,"ghost_share":0,"stale_share":0.971,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Watford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"GDPR","optional":true}],"status":"live","first_seen_at":"2026-05-13T12:41:54Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T22:09:18Z","board_verified":true,"closed_at":null,"days_open":134,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":133},"description":"About WPP Production\nWe are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.\nAbout WPP\nWPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.\nA Hybrid working model\nWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.\nWhat does a Account Manager [FTC END OF APRIL] do at WPP Production, on the TJX account?\nYou will be working within the TJX Activation Account team, implanted onsite working directly with the client within a wider TJX Creative team. You will attend TJX office in Watford two to three times a week. You will deliver small to medium projects, working with TJX’s onsite in-house creative team. You will be responsible for managing small to medium projects from briefing to final delivery, ensuring that TJX stakeholders, clients and agencies, adhere to set timings to ensure a timely delivery of all projects. You will be working on a range of channels including but not limited to Campaign Management, Print, Digital and Social.\nClient management responsibilities: \nImmerse yourself in the client’s brand and offering\n\nPrepare client proposals for small to medium projects, under guidance where necessary\n\nPresent and deliver creative work appropriately - take ownership of your work and ensure best in class delivery of work to a high standard\n\nProvide weekly status reports, accompanied by a meeting or call as per client needs\n\nProvide agendas and detailed contact reports following all client meetings\n\nSet and manage client expectations, deliverables and timeframes for your projects\n\nEscalate all serious client issues to your line manager (SAM/AD) immediately and recommend solutions wherever possible\n\nContribute to identifying areas for improvement of existing workflow and processes which could benefit WPP Production and/or the client\n\nBuild strong day to day relationships with all clients and agency stakeholders - communication is key\n\nSupport in identifying training requirements and opportunities for clients to ensure their adherence to processes and improve workflow\n\nProject Management responsibilities: \nCo-ordinate between all relevant parties, this might be internally within the client TJX, internally within WPP Production or with other agencies and 3rd party partners of TJX.\n\nConsistently deliver against all contractual obligations including SLAs and KPIs for your projects\n\nManage small to medium client projects from brief to delivery ensuring final materials are on time and of the highest quality\n\nFollow agreed workflows and utilise relevant project management tools that the client uses - Workfront.\n\nEnsure clear division of responsibility for appropriate files at each stage of the project\n\nWhere project managers/producers are involved, take responsibility for ongoing communication, tracking project progress and status vs. schedules, timings, delays etc.\n\nManage, monitor and update all timelines and set realistic expectations with stakeholders\n\nMonitor internal workflows, contribute to identifying areas for improvement and make recommendations\n\nEnsure Schedules, technical specs and copy dates are obtained and correct, report any delays to your line manager (SAM/AD) and/or TJX BAM\n\nCheck all materials (PDFs, emails etc.) and ensure quality control procedures have been followed before sending to clients\n\nKeep your line manager (SAM/AD) and/or TJX BAM updated on status of projects\n\nCollate any information needed for input to client reports and presentations\n\nHelp organise, attend (if required) and minute meetings\n\nManage your workload effectively and highlight to your line manager if support is required to ensure successful completion of a project\n\nProvide administrative support to the team as required\n\nReporting lines and key stakeholders\nThis role reports to a Senior Account Manager with support from the Account Director, but you will work directly with a client lead contact, Brand Activation Manager, on projects for a specific area they manage.\nYou will work closely with Creative, Digital and Production teams.\n\nRequirements\nStrong time management and prioritisation skills within a fast-paced environment\nGreat attention to detail \nCan do attitude and an ability to work under pressure\nStrong interpersonal and proactive communication skills\nFluent oral and written English, other languages desirable\nHighly organised, detail oriented and client focused\nTeam Player\nQuick learner when it comes to different softwares\nStrong IT literacy, including Word, Excel, PowerPoint/Key Note\nStrong numeracy skills\nSome experience in managing and servicing multi market accounts in the retail space\n\nExperience working in Creative, Branding, Social, Digital or Print production\nExperience with creative adaptation briefs\n#LI-RH1 #LI-HYBRID \nWhy work here: \n At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.\nInclusion and Impact \nWPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.\n\nData\nWe rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the \"Submit Application\" button at the bottom of this page, this will send all the information you have added to WPP Production. Before you do this, we think it's a good idea to read through our Privacy statement.This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.\nPlease contact  if you need the job advert or form in another format.","description_format":"text","description_chars":7523,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Media & Entertainment","Content Creation"],"lifecycle":[{"event":"open","at":"2026-09-16T03:46:47Z"}],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.108,"p_room":0.28,"age_days":133,"expected_fill_days":28,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/wpp-production-account-manager","json_url":"https://alion.io/job/wpp-production-account-manager.json","meta":{"generated_at":"2026-09-25T00:02:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":60,"day_limit":5000,"remaining_today":4940,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}