{"id":3794953,"url":"https://alion.io/job/wri-user-research-lead","title":"User Research Lead","company":{"id":1043464,"name":"WRI","domain":"wri.org","url":"https://alion.io/company/wri-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Design","role_family":"Design","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":false},{"name":"Sketch","optional":false},{"name":"Agile","optional":true},{"name":"Asana","optional":true},{"name":"Miro","optional":true},{"name":"Trello","optional":true}],"status":"live","first_seen_at":"2026-11-05T08:51:43Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T02:24:30Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"User Research Lead - Data Lab Indonesia\nThis is a hybrid position which requires 8 days per month in the office. You will be based in our office in WRI Indonesia, Jakarta. Existing work authorization is required at the time of application submission as WRI is unable to sponsor any visa work sponsorship for this position.\n Program Overview\nWRI Indonesia is an independent research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. At WRI Indonesia, we aim to bring innovations in research and business approaches in order to create the enabling conditions for Indonesia to achieve robust economic growth while respecting environmental and social values. We seek to contribute to the accomplishment of ambitious sustainable development goals through working with leaders in public and private sectors, as well as collaborating with civil society organizations, in turning big ideas into action.\nWithin our Food-Land-Water (FLW) Program, we envision critical ecosystems such as forests and peatland across Indonesia to be governed fairly and sustainably. We believe sustainable land use management is key for Indonesia to meet its climate goal, in line with keeping the global climate target below the 1.5 degree Celcius warming threshold, while providing sustainable livelihoods to forest-dependent communities and conserve biodiversity in the landscape. We intend to achieve this through safeguarding the remaining forest and peatland from deforestation, degradation, and fragmentation; maintaining forests and peatland quality through sound stewardship; and restoring degraded ecosystem to improve its productivity, conservation value, and ecosystem services.\nTo achieve Indonesia’s climate goal while at the same time improving the livelihood of the communities and protecting biodiversity, we work together with partners to mainstream nature-based solutions (NbS) as an approach to address global climate challenge. We aim to achieve this through research, policy advocacy, and creation of a community of practice to develop new financing model for forest conservation, advocate regulatory framework that are conducive for NbS approach, and development of multi-stakeholder platform to amplify and accelerate NbS approach in Indonesia and Southeast Asia region.\nData Lab Indonesia\nThe Data Lab Unit aims to establish a leading hub for open-source data, code, and visualizations, fostering data democratization and collaboration among NGOs and development partners. By addressing critical challenges such as unsustainable data platform management strategies, technical inconsistencies, and high employee turnover, the unit will ensure the long-term sustainability and impact of WRI Indonesia's platforms. This initiative transforms grant-dependent outputs into powerful tools for driving positive change in climate resilience, social equity, and nature conservation across Indonesia and Southeast Asia. Aligning with WRI's strategy, the Data Lab Unit promotes systemic, data-driven solutions, transitioning WRI's approach from isolated project delivery to broader systems change while enhancing institutional capabilities and addressing financial sustainability gaps to create scalable, impactful initiatives.\nJob Highlight\nThe User Research Lead will support the Data Lab team in integrating design thinking with strategic objectives to advance Data Lab mission. Reporting to the Product and Engineering Manager, The User Research Lead will work closely with a dedicated team, including a Product Specialist, UI/UX Designer, and Visualization Designer. These collaborators will provide essential support, fostering a culture of teamwork and innovation.\nBased in Jakarta and tailored for teleworking, offering flexibility while requiring occasional travel to project sites or partner locations. The User Research Lead will be instrumental in creating user-centered tools and platforms that reflect WRI Indonesia’s commitment to impactful environmental solutions. Through this role, the individual will ensure the development and maintenance of high-quality products that align with user needs and organizational goals.\nIn support of WRI's DEI commitment, you are responsible for actively participating in these collaborative efforts by integrating equity into your work, our workplace, and the organizational culture.\nWhat You Will Do\nProduct Development (40%)\nDevelop product strategies that align with WRI Indonesia's goals, ensuring impactful outcomes.\nCollaborate with engineering teams to translate design concepts into functional, scalable products.\nAnalyze product performance to identify opportunities for iterative improvements.\nUser Research (40%)\nConduct user research to gather insights on user behaviors, needs, and pain points.\nFacilitate usability testing to evaluate product prototypes and features.\nSynthesize research findings into actionable recommendations for product improvements.\nDevelop user personas and journey maps to guide design and development processes.\nEngage with end-users to validate features and ensure the tools meet their needs effectively.\nDocument processes and progress to provide transparency and ensure alignment with organizational goals.\nEngagement (20%)\nBuild partnerships with stakeholders, including civil society organizations and government agencies, to align product goals with broader program objectives.\nFacilitate workshops and training for stakeholders to introduce and maximize the use of WRI tools and platforms.\nPromote knowledge sharing by presenting research findings and product insights to internal and external audiences.\nCollaborate with communication teams to ensure product releases are well-publicized and accessible.\n\nWhat You Will Need\nRequired Qualifications:\nBachelor’s degree in design, business, human-computer interaction, or a related field.\nMinimum of 5 years of experience in product design, design strategy, or a related role.\nProven expertise in user research methods, usability testing, and data-driven design practices.\nStrong proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite.\nDemonstrated experience in developing and executing product roadmaps aligned with business and user goals.\nStrong analytical skills with the ability to translate research insights into actionable product strategies.\nExcellent verbal and written communication and presentation skills to convey complex concepts to diverse audiences.\nProven ability to work effectively with cross-functional teams including engineering, product management, and design.\nExperience managing multiple projects with tight deadlines in a fast-paced environment.\nAbility to tackle complex problems with innovative and user-centered solutions.\nPreferred Qualifications:\nMaster’s degree in design strategy, product management, or a related field.\nFamiliarity with tools for collaborative brainstorming and workshops, such as Miro or FigmaJam.\nCertification in design thinking, user experience, or product management.\nKnowledge of web and mobile design principles, responsive design, and accessibility best practices.\nExperience in mentoring or leading junior designers or product teams.\nUnderstanding of data visualization principles and their application in environmental or social impact projects.\nFamiliarity with agile development methodologies and tools like Asana, JIRA or Trello.\nContract Arrangement \nFull-time with fixed-term employment agreement for an initial contract up to 31 May 2027 with a possibility of extension subject to individual performance, project needs, and budget availability.\nHow to Apply:\nPlease submit a resume with a cover letter by 17 November 2026. You must apply through the WRI Careers portal to be considered. We may close for applications sooner if we receive a high volume of applications from qualified candidates\nMust have authorization to work in Indonesia to be eligible for this position\nFinal candidates might be required to take a certain test and/or to produce/share writing samples when needed.\nWhat we offer:\nSalary that is commensurate with experience and skills\nCompetitive and comprehensive benefit package\nAccess to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields.\nA workplace that strives to put diversity and inclusion at the heart of our work\nThe opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI\nCommitment to hybrid working model with flexible working hours\nAbout Us:\nWorld Resources Institute works to improve people’s lives, protect and restore nature and stabilize the climate. As an independent research organization, we leverage our data, expertise and global reach to influence policy and catalyze change across systems like food, land and water; energy; and cities. Our 2,000+ staff work on the ground in more than a dozen focus countries and with partners in over 50 nations.\nOur mission and values:\nWRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.\nOur values are shared ideals that bind us together: Independence, Integrity, Impact, Partnership, and Care.\nOur culture:\nWRI is committed to advancing gender and social equity for human well-being in our mission including equal opportunities in employment. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, caste, marital status, sexual orientation, gender identity and expression, disability, or protected Veteran status.\nOur Human Resources Team carefully reviews all applications.","description_format":"text","description_chars":9804,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"Indonesia","iso":"ID","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Water Resources","Secondary Education","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-11-05T08:51:43Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":14,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/wri-user-research-lead","json_url":"https://alion.io/job/wri-user-research-lead.json","meta":{"generated_at":"2026-11-08T12:57:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27569,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1043464},"rest":"https://alion.io/mcp/rest/get_company?id=1043464"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwri-user-research-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwri-user-research-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwri-user-research-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wri-user-research-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwri-user-research-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3794953}},{"tool":"search_jobs","arguments":{"company":"wri.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3794953},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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