Senior CloudOps Engineer

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.

Our vision:  A world where everyone is free to focus on their most purposeful work, together. 

About the Role:

As a Senior CloudOps Engineer at Wrike, you have advanced skills in supporting cloud and data center infrastructure with security in mind - you know how to work with containers, networking, monitoring, automation, and debugging a (reasonably) complex infrastructure. You feel comfortable defining your own work based on the team OKRs from time to time. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution. You will become part of a core development team of 250+ engineers developing Wrike.

You would have possibilities to participate in high-end technical projects such as Kafka implementation, internal database management system, command and control systems within an international team scattered across Prague, Cyprus and Tallinn.

In this role, you would become a part of the whole sysops department which is exposed to various technologies and systems. Does this sound like you? If your answer is yes, we'd love to speak with you!

Your Impact:

• Maintain the reliability, stability, and efficiency of the platform.
• Help our teams to automate everyday tasks.
• Implement, and support new infrastructure services.
• Work with the team on improving the configuration management platform.
• Being an active participant in incident response and incident management, which includes being on-call from time to time.
• Actively develop and maintain professional connections within and outside of the team.
• Drive bigger projects end-to-end regularly, with the basic outline defined by more senior team members.

Your Qualifications:

• Advanced knowledge in at least four of the following areas, intermediate knowledge of the rest: Data networks, Security, Database, Cloud providers, Process automation, Containerised application management.
• Advanced Linux administration skills with experience in maintaining highly available infrastructure for web application stack.
• Advanced experience with any of software load balancers like Nginx, Haproxy or Envoy/Istio.
• Sufficient scripting skills in Python/Bash or other scripting languages.
• Advanced experience with any Cloud Provider management using IAC (Terraform or other tool) (AWS/GCP/Azure)
• Experience with working with enterprise-grade infrastructure and SaaS solutions.
• Upper Intermediate English skills

Standout Qualities:

• Advanced experience running Kubernetes platform
• Strong understanding of Linux fundamentals: networking, security principles, hardware, troubleshooting, etc.
• Monitoring experience with Zabbix, Grafana or Prometheus.
• Intermediate experience with CI/CD tooling: GitlabCI/Jenkins (able to maintain existing pipelines and suggest improvements)
• Advanced experience with any of System Configuration Management tools (Ansible/Puppet/Salt etc).

Team Dynamics:

We  have 20 folks in the SysOps team. The whole SysOps department consists of three teams distributed in Prague & Cyprus. At this moment, we are looking for someone who will become a core team member with an opportunity to contribute with:

• Managing Wrike product infrastructure
• Owning Kubernetes and Kafka platforms
• DB management
• Working with GCP and other providers in IaaC paradigm
• Participating in a single SRE unit with backend reliability team
• Internal processes automation and infrastructure testing
• Running several product and internal applications

Our Work Style:

• We run Java and PHP applications in Kubernetes
• Nginx, HAproxy and Istio for load balancing
• postgreSQL as DB platform
• Kafka and rabbitmq for messaging
• Graylog, Logstash, Fluentd for logging
• Prometheus (VictoriaMetrics) and Zabbix for monitoring
• Puppet, Ansible and Terraform for defining everything as a code
• Jenkins and Gitlab-CI for making pipelines
• Python to automate everything
• GCP, AWS and Cloudflare are our cloud providers

What’s Next?

• Introduction Call with a Recruiter
• Technical interview
• Cultural interview

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.

Hybrid work mode

Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs - Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States - offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.

While flexibility looks different across teams and regions, employees located near certain hubs - particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) - are generally expected to collaborate in person around 2-3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.

Our persona 

  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.

  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!

  Approachable: We're friendly, easy to get along with, considerate, and helpful. 

Our culture and Values 

Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.