{"id":1148767,"url":"https://alion.io/job/wrist-ship-supply-workforce-business-intelligence-analyst","title":"Workforce Business Intelligence Analyst","company":{"id":696389,"name":"Wrist Ship Supply","domain":"wrist.com","url":"https://alion.io/company/wrist","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":26000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1713},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-09-23T05:52:05Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-24T12:56:06Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"About Wrist\nWrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.\nWith the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data transparency, automation, and convenience to our customers.\nWe continuously work on reducing our climate impact while at the same time proactively addressing our customers’ growing demand and need for responsible solutions and services.\nFrom more than 30 locations worldwide, in all major shipping locations, 1,800 Wrist employees take pride in making it easy for our customers to order and receive marine supplies and services.\nWrist LinkedIn Page: https://www.linkedin.com/company/wrist-ship-supply/\nWrist Facebook Page: https://www.facebook.com/wristshipsupply/\nJob Description\nWrist Service Center is looking for a Workforce Business Intelligence Analyst who will serve as the HOO's business-side owner of operational reporting, analytics and workforce intelligence. The WBIA converts WSC workload, productivity, SLA, quality, staffing and scheduling data into a trusted management view and forward-looking capacity decisions. The role also acts as the WSC Power BI champion, ensuring KPI logic is relevant, transparent, reproducible and adopted.\nWhat you'll be doing:\nKPI and reporting governance: maintain the WSC KPI dictionary covering aim/purpose, formula, numerator/denominator, source, business-hours logic, inclusion/exclusion rules, refresh cadence, target and accountable owner. Retire duplicate or low-value metrics\nManagement reporting: produce standardized WSC, cluster and branch performance views covering volume, lines/transactions, FTE/productive hours, SLA/timeliness, quality, backlog, productivity and other agreed business outcomes.\nOperational analytics: identify trends, anomalies, drivers and root causes; distinguish signal from noise and translate data into decisions, risks and recommended actions.\nProductivity and capacity: link demand, actual workload, productive capacity, shrinkage, skill mix and service commitments; develop productivity baselines and scenario models with Service Delivery.\nWorkforce planning: maintain short- and medium-range demand/capacity views; identify over/under-capacity, skill gaps and hiring or redeployment scenarios for management decision.\nScheduling intelligence: support schedule design and coverage planning using workload patterns, operating hours, shrinkage, leaves, training, skill constraints and peak periods. Service Delivery retains approval and execution ownership.\nPower BI champion: act as WSC business product owner / champion for Power BI; define requirements, validate logic and data, coordinate with technical BI resources, manage user adoption and promote self-service where appropriate.\nData quality and reconciliation: validate source-to-report logic, reconcile material variances, maintain a data-issue log and coordinate resolution with data owners / system teams.\nQBR and governance analytics: own the standardized analytical pack and trend commentary for governance reviews and QBRs; SDMs retain ownership of the service narrative, relationship and commitments.\nDecision support: provide what-if analysis for headcount, workload migration, branch transitions, service changes and major operational decisions requested by the HOO.\nWhat we're looking for:\nMust have at least 4 years of experience as a Workforce and/or Business Analyst\nAdvanced skills in utilizing Power BI\nWorkforce planning and forecasting.\nReporting and dashboard development\nStrong Excel and data manipulation skills\nMust be willing to work on a shifting schedule\nMust have good communication skills\nKeen to details and trustworthy\nLocation: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila\nWork Set-up: Hybrid, Shifting schedules\nAt Wrist, we are committed to cultivating a culture of belonging where every individual feels seen, valued, and respected.\nAs a global company, we aim to reflect the communities we are part of, believing that our strength comes from diverse perspectives, experiences, and the unique contributions each person offers.\nWe welcome applications from all qualified candidates, and we are dedicated to maintaining a recruitment process that is inclusive, fair, and respectful.\nBy fostering a supportive workplace culture rooted in belonging, we lay the foundation for meaningful collaboration and shared success.","description_format":"text","description_chars":4565,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sea Freight","Wholesale"],"lifecycle":[{"event":"open","at":"2026-09-23T16:44:09Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.627,"p_room":0.55,"age_days":31,"expected_fill_days":31,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/wrist-ship-supply-workforce-business-intelligence-analyst","json_url":"https://alion.io/job/wrist-ship-supply-workforce-business-intelligence-analyst.json","meta":{"generated_at":"2026-10-24T14:08:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20373,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":696389},"rest":"https://alion.io/mcp/rest/get_company?id=696389"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwrist-ship-supply-workforce-business-intelligence-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwrist-ship-supply-workforce-business-intelligence-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwrist-ship-supply-workforce-business-intelligence-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wrist-ship-supply-workforce-business-intelligence-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwrist-ship-supply-workforce-business-intelligence-analyst"}]}