{"id":2608109,"url":"https://alion.io/job/wsgr-collections-representative","title":"Collections Representative","company":{"id":1765223,"name":"Wsgr","domain":"wsgr.com","url":"https://alion.io/company/wsgr","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Legal","role_family":"Legal","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":129000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-15T14:24:16Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.\nThe firm is seeking a Collections Representative to support our London office. This role is responsible for managing a portfolio of client accounts, ensuring timely payment of outstanding receivables, and working collaboratively across departments to support the firm’s financial goals.\nThe ideal candidate brings experience from a high-volume, high-value professional environment, preferably within a law firm, and demonstrates excellent communication, negotiation, and analytical skills.\n Responsibilities:\nManage an assigned portfolio of client accounts, focusing on prompt resolution of overdue balances\nProfessionally follow up with clients by phone and email to secure payments and resolve outstanding issues\nWork closely with Account Managers and Members to resolve billing discrepancies, clarify client matters, and facilitate payment\nMonitor aged receivables and identify accounts at risk of non-payment; escalate when appropriate\nMaintain accurate and up-to-date records of collection efforts in the firm’s systems (Aderant Expert Collections)\nAssist in preparing collection reports and performance updates for Finance and practice group leadership\nCollaborate with Account Managers to ensure aligned client communication strategies and to support overall client relationship goals\nContribute to process improvement initiatives aimed at increasing collections efficiency and client satisfaction\nCollaborate across offices and departments, particularly between the London and Brussels teams, to support coordinated client outreach\nRequirements:\nMinimum of 3 years’ experience in collections within a law firm or high-value professional services environment\nDemonstrated experience handling a high-volume, high-dollar accounts receivable portfolio\nProficient in Microsoft Office Suite, especially Excel and Word\nFamiliarity with Aderant and Expert Collections strongly preferred\nStrong analytical and negotiation skills; able to assess client history and offer solutions to ensure payment\nExcellent verbal and written communication skills; able to engage professionally with clients, Account Managers, and internal stakeholders\nStrong attention to detail, organizational skills, and ability to prioritize work effectively\nProven ability to work independently while also contributing to a team-oriented environment\nCustomer service focused, with a professional, diplomatic, and client-facing demeanor\nAbility to manage sensitive financial information with discretion and integrity\nWe offer a highly competitive salary and benefits package. Visit our website here. Equal Opportunity Employer.","description_format":"text","description_chars":3190,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T10:18:44Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.859,"p_room":1,"age_days":7,"expected_fill_days":29,"reasons":["conf:14","win:early"],"computed_at":"2026-10-16T04:45:24Z"},"pay":null,"html_url":"https://alion.io/job/wsgr-collections-representative","json_url":"https://alion.io/job/wsgr-collections-representative.json","meta":{"generated_at":"2026-10-16T04:45:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1770,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1765223},"rest":"https://alion.io/mcp/rest/get_company?id=1765223"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwsgr-collections-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwsgr-collections-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwsgr-collections-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wsgr-collections-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwsgr-collections-representative"}]}