{"id":927961,"url":"https://alion.io/job/wsh-account-manager","title":"Account Manager","company":{"id":698908,"name":"WSH","domain":"wshlimited.com","url":"https://alion.io/company/wsh-3","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":95000,"period":"year","method":"role_country_seniority_unknown","sample_n":429},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-15T09:03:06Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-12T08:04:26Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!\nOur family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.\n We are looking for an experienced Account Manager to lead the delivery of exceptional workplace and guest services across a prestigious multi-site corporate portfolio.\nAs the key client contact, you will build strong stakeholder relationships, drive service excellence, and lead a large, diverse team to consistently deliver outstanding results. This is a highly visible role requiring regular travel and a hands-on approach to supporting both clients and operational teams.\nKey Responsibilities\nManage senior client relationships and act as the primary point of contact.\nLead, develop and inspire teams across multiple locations.\nDrive performance against KPIs and SLAs.\nDeliver business reviews, reports and strategic recommendations.\nLead projects, change initiatives and continuous improvement activities.\nEnsure compliance with employment legislation, Health & Safety, and company policies.\nSupport the successful delivery of corporate events.\nHours: 40 hours per week\nCompetitive salary\n Required Skills and Experience\nLeadership experience within a 5-star corporate, hospitality or workplace environment.\nProven success managing large, multi-site operations and diverse teams.\nStrong client relationship and stakeholder management skills.\nExperience delivering business reviews, analysing data and presenting insights.\nSkilled in leading through change and developing future leaders.\nConfident, proactive, highly organised and customer focused.\nTechnical Knowledge\nMeeting room and visitor management systems (Condeco or similar).\nHelpdesk/ticketing systems and switchboard operations.\nMicrosoft Office (advanced proficiency).\nEmployment legislation and Health & Safety practices.\nVideo conferencing platforms (Zoom, Polycom or similar).\nAV systems knowledge is desirable\n What's in it for you?\nExcellent holiday allowance\nPension contributions,\nLife insurance\nEnhanced annual leave\nRecommend a Friend Bonus Scheme\nThank you voucher scheme.\n24-hour personal helpline for employees, providing counselling & information services.\nAccess to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.\nOur Training Academy provides excellent training and development opportunities for our people.","description_format":"text","description_chars":2664,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-15T09:10:21Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.647,"p_room":0.55,"age_days":26,"expected_fill_days":23,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/wsh-account-manager","json_url":"https://alion.io/job/wsh-account-manager.json","meta":{"generated_at":"2026-10-12T11:44:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18317,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":698908},"rest":"https://alion.io/mcp/rest/get_company?id=698908"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwsh-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwsh-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwsh-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wsh-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwsh-account-manager"}]}