{"id":2969219,"url":"https://alion.io/job/wsh-bm-caterers-operations-manager","title":"BM Caterers - Operations Manager","company":{"id":698908,"name":"WSH","domain":"wshlimited.com","url":"https://alion.io/company/wsh-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":66000,"currency":"GBP","period":"year","gross":null,"usd_annual":88280},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T09:33:38Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T20:19:56Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We’re looking for an experienced Operations Manager to oversee a portfolio of sites and help deliver the food, service and culture BM Caterers is known for.\nThis is an exciting opportunity for a strong hospitality leader who enjoys working across multiple locations, developing high-performing teams and building trusted client relationships. You’ll bring together great people, strong commercial performance and consistently high operational standards.\n What you’ll be doing\nLeading and supporting the operational performance of a portfolio of sites\nCoaching, developing and supporting General Managers and their teams\nBuilding strong, trusted relationships with clients and key stakeholders\nDriving consistently high standards of food, service and customer experience\nMonitoring budgets, cost controls and overall financial performance\nIdentifying opportunities to improve performance, innovation and ways of working\nSupporting mobilisation and operational projects where required\nEnsuring compliance, health & safety and company standards are maintained\nBringing BM culture and energy to life across your sites\n What we’re looking for\nProven experience in a senior operational role within hospitality or contract catering\nExperience overseeing multiple sites or complex operations\nA confident, engaging and supportive leadership style\nStrong commercial and financial awareness\nExcellent client and stakeholder relationship skills\nA passion for food, service and developing great teams\nStrong organisational and problem-solving skills\nA hands-on, solutions-focused approach\nThe ability to work across multiple locations and balance changing priorities\n Why join BM Caterers?\nAn annual day off for your birthday\nMonthly masterclasses with Michelin-starred chefs\nFully funded development courses from Levels 2 to 7\nApprenticeship and career development opportunities\nFreedom Friday - a paid day off to volunteer at a charity of your choice\nFree lunch on shift\nDiscounts and cashback at a wide range of retail and leisure outlets\nCycle-to-work scheme\n24/7 access to the Mental Health Charter App\nEnhanced parental leave\nPaid leave for fertility treatment\nGrandparent leave\nExtra paid day off for your wedding or commitment day\nPension and life assurance\nReady to join us?\nJoin us and find your happy career in a happy place.\nAt BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.","description_format":"text","description_chars":2612,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-21T01:27:57Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:2","stale_co","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":88280,"is_top_pay":false},"html_url":"https://alion.io/job/wsh-bm-caterers-operations-manager","json_url":"https://alion.io/job/wsh-bm-caterers-operations-manager.json","meta":{"generated_at":"2026-10-22T21:46:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6511,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":698908},"rest":"https://alion.io/mcp/rest/get_company?id=698908"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwsh-bm-caterers-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwsh-bm-caterers-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwsh-bm-caterers-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wsh-bm-caterers-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwsh-bm-caterers-operations-manager"}]}