{"id":2356381,"url":"https://alion.io/job/wsh-cafe-supervisor-3","title":"Cafe Supervisor","company":{"id":698908,"name":"WSH","domain":"wshlimited.com","url":"https://alion.io/company/wsh-3","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Edinburgh, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":14,"currency":"GBP","period":"hour","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T08:10:56Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-12T14:51:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Benefits:\n28 Days holiday including bank holidays\nPlus your birthday off\n3 volunteering days\n3 days grandparent leave\n24 week’s enhanced maternity leave\nSecondary carer leave\nWedding/commitment day leave\nFree meals on shift\nBespoke training and development opportunities\nApprenticeships opportunities for all experience levels\nPension and life insurance\nDiscounts available on our Perkbox app; high street shops, holidays & cinema\nWellbeing hub\nAccess to employee assistance programme\nCycle to work scheme\nDo you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Cafe Supervisor who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.\nWe believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.\nIf you are a Cafe Supervisor who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!\nLocation: NatWest Gogarburn\nWorking hours: 40hrs - Monday - Friday\nPay: £14.50ph\nJob Description:\nBarista Experience - experience in crafting amazing coffees, delicious drinks and upselling to all our guests\nFood Service Experience - experience in serving food to a high standard and ensuring all our guests needs are met. Working with chefs and other team members.\nEvent Experience - experience in delivering exceptional hospitality to high profiles clients that expect excellence.\nSupervision and Training - recruit, train, and supervise cafe team\n Set clear expectations and provide ongoing feedback to maintain a high level of performance\nQuality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction\nLogistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels\n Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. \n Previous experience commensurate with role\nHave a contagious passion for food and customer service\nYou draw satisfaction from supervising, training, and supporting a team\nUnderstanding of delegation and influencing skills\nExcellent organisational abilities; high attention to detail\nConcise and effective verbal and written communication\nAbility to adapt to challenges and opportunities with a solution-oriented perspective\nWorks according to the BaxterStorey core values\n For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.\nWe need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.\nOur drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.\nJoin us, and be part of the food revolution!\nBaxterStorey Values:\nALWAYS VISIONARY\nWe strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.\nWHOLEHEARTEDLY POSITIVE\nWe are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.\nCREATIVELY COLLABORATIVE\nWe embrace our differences to push creativity and we work together to be better.\nFOREVER CONSCIOUS\nWe work together as a team to lead by example, protecting the planet and supporting local communities.\nInterested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.\nWe are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.\nBaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.\nJoin us and bring your unique perspective to our team.","description_format":"text","description_chars":5824,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-12T14:51:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-10-12T19:06:19Z"},"pay":{"stated_usd_annual":38000,"is_top_pay":false},"html_url":"https://alion.io/job/wsh-cafe-supervisor-3","json_url":"https://alion.io/job/wsh-cafe-supervisor-3.json","meta":{"generated_at":"2026-10-12T19:06:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30814,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":698908},"rest":"https://alion.io/mcp/rest/get_company?id=698908"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwsh-cafe-supervisor-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwsh-cafe-supervisor-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwsh-cafe-supervisor-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wsh-cafe-supervisor-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwsh-cafe-supervisor-3"}]}