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Salary
$32k per year
Location
In office (Chester-le-Street)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Oct 6, 2026. WSH scores B on the Alion truth index.

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WSH

WSH is a British hospitality group that provides contract catering, restaurants, events and front-of-house services to workplaces, schools, colleges and cultural venues across the UK and Ireland, headquartered in Reading, England. It operates through a family of separately branded businesses, including BaxterStorey for corporate catering, Caterlink and Holroyd Howe for schools, Searcys and Benugo for venues and cafes, Portico for reception services and Genuine Dining. Its openings are mostly site roles such as chefs, kitchen porters, cafe, catering and events supervisors, front-of-house and reception hosts, and area operations managers for school catering contracts.

Title: Catering Assistant

Location: Co Op Retail Logistics, Birtley - Drum industrial Estate

Salary: £12,71 per hour

Hours: 16 hours per week, working 4 days over 7 between the hours of 3.00pm to 7.00pm with a flexible approach to meet the Business needs

Plenty of onsite parking

More hours available to cover staff holidays

Benefits:

  • 24 Days holiday including bank holidays (pro rata)
  • Plus your birthday off
  • Free on site parking
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks' enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.

If you are a Catering Assistant who thrives on delivering extraordinary experiences in a fast paced environment, we would love to hear from you!

This is a varied role that includes food preparation, serving customers, filling vending machines, stock taking and much more! You will need to multi-task and will be kept busy from the moment you arrive, there will be lots of laughs and opportunities to use your creative flair.

At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Catering Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We encourage creativity and sharing ideas, got an idea for a great dish, a seasonal drink or a foodie theme day? We want to hear about it!

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

  • Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
  • Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions in a friendly manner
  • Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
  • Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
  • Cleanliness - maintain cleanliness and hygiene standards in all catering areas
  • Have a contagious passion for food and customer service
  • You are a team player with great communication
  • Positive and friendly attitude
  • Previous experience in a similar role, especially in the food service industry, is often a plus
  • Some knowledge of food safety and sanitation practices
  • Physical stamina and the ability to stand for long periods

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

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