{"id":4131760,"url":"https://alion.io/job/wsh-experts-it-systems-operations-officer","title":"IT Systems Operations Officer","company":{"id":273576,"name":"WSH Experts","domain":"wshexperts.com.sg","url":"https://alion.io/company/wshexperts","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":5000,"max":6000,"currency":"SGD","period":"month","gross":true,"usd_annual":56052},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Oracle ERP","optional":false},{"name":"SharePoint","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-09T00:00:00Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Responsibilities\nExecute daily routine monitoring checks for student services, SharePoint, Office365, portals, and web services twice daily \nSchedule, monitor, and execute batch jobs for CampusSolutions systems, handle code migrations, role mapping, and data patching within strict SLAs.\nDiligently monitor backup status across all systems, log failures, and escalate device faults to administrators.\nAdminister staff and student account life cycles, roles, rights, and privileges daily; perform weekly account housekeeping and audit logs for potential privilege abuse.\nSchedule monthly maintenance, system patching, and key academic timeline events. Provide ad hoc after-hours troubleshooting or emergency bug fixes as required.\nRequirements\nEducation: Minimum of an IT-related Diploma, equivalent, or higher qualification.\nExperience: At least one (1) year of proven experience in Computer Systems Operations, IT Operations, or IT support functions. (Note: Software development and pure programming roles will not count toward this experience requirement).\nTechnical Skills: Hands-on experience with Microsoft Windows Server operating systems is required. Prior exposure to PeopleSoft/CampusSolutions operations or Azure cloud environments is highly advantageous.\nPersonal Attributes: Meticulous, process-driven, and capable of executing operational checklists accurately with minimal supervision. Strong interpersonal communication and technical troubleshooting teamwork skills.\nSkills\nSoftware Troubleshooting, History, Troubleshooting, Patching of Databases, Web Services, support of IT systems, Code Migration, Azure Cloud Services, IT Operations, Windows OS, Operations Capability, Backup Management, Basic It Skills, Education, Monthly Management Accounts, Technical Support","description_format":"text","description_chars":1782,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-11-12T02:28:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":30,"reasons":["seen:3","win:early","comp:junior"],"computed_at":"2026-11-12T09:26:31Z"},"pay":{"stated_usd_annual":56052,"is_top_pay":false},"html_url":"https://alion.io/job/wsh-experts-it-systems-operations-officer","json_url":"https://alion.io/job/wsh-experts-it-systems-operations-officer.json","meta":{"generated_at":"2026-11-12T09:26:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19192,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":273576},"rest":"https://alion.io/mcp/rest/get_company?id=273576"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwsh-experts-it-systems-operations-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwsh-experts-it-systems-operations-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwsh-experts-it-systems-operations-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wsh-experts-it-systems-operations-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwsh-experts-it-systems-operations-officer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4131760}},{"tool":"search_jobs","arguments":{"company":"wshexperts.com.sg","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4131760},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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