{"id":3883671,"url":"https://alion.io/job/wsh-genuine-dining-general-manager-2","title":"Genuine Dining - General Manager","company":{"id":698908,"name":"WSH","domain":"wshlimited.com","url":"https://alion.io/company/wsh-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":78,"open_postings":19,"ghost_share":0,"stale_share":0.895,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":60000,"currency":"GBP","period":"month","gross":null,"usd_annual":962340},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-11-06T17:25:22Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T19:24:44Z","board_verified":false,"closed_at":"2026-11-09T19:24:44Z","days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"About Genuine Dining:\nAt The Genuine Dining Company, we believe that great food brings people together - and so should great workplaces. We are a people-first catering business, passionate about delivering fresh, seasonal, and innovative food experiences across our restaurants, cafés, and retail spaces. Our success comes from our genuine approach to service, our commitment to sustainability, and the personality and passion of our teams. Every member of our team plays an important role in creating a warm, welcoming atmosphere and making sure every customer leaves with a smile.\n Role Title - General Manager\nCatering Manager position is a vital role at The Genuine Dining Co., responsible for overseeing all aspects of catering operations to ensure exceptional service delivery. Located in [INSERT AREA], this role offers an exciting opportunity to lead a dynamic team in a company committed to excellence and innovation.\nThis role leadsour corporate dining, hospitality, and workplace catering services in a high profile private equity firm in Mayfair. This high-profile leadership role is responsible for delivering an exceptional food and hospitality experience while maintaining strong financial performance, operational excellence, and being embedded as part of their culture.\nThe successful candidate will lead a team of 10, oversee both hospitality and catering operations and front of house services, manage client relationships, and drive continuous improvement across service delivery, people development and innovation.\nWe're looking for an experienced and dynamic General Manager to lead our operation and drive excellence across every aspect of the business. You'll be responsible for delivering outstanding customer experiences, leading and developing a high-performing team, and achieving financial and operational targets. Working closely with clients, colleagues and stakeholders, you'll ensure the site operates efficiently, safely and profitably. This is an exciting opportunity for a passionate leader who thrives in a fast-paced environment and is committed to delivering exceptional results\nKey responsibilities\nLead and manage the day-to-day operations of the business, ensuring high standards of service, food quality and customer satisfaction.\nTake full accountability for financial performance, including budgets, profit and loss, sales growth and cost control.\nRecruit, train, develop and inspire team members to achieve their full potential.\nCreate a positive, inclusive and high-performing team culture.\nMonitor and drive key performance indicators (KPIs), including sales, labour costs, food costs and customer satisfaction scores.\nEnsure compliance with all health & safety, food safety and company policies and procedures.\nBuild and maintain strong relationships with clients, customers and stakeholders.\nIdentify opportunities to improve operational efficiency and enhance the customer experience.\nManage staffing levels, rotas and workforce planning to meet business needs.\nLead by example, delivering exceptional service standards and fostering a customer-focused environment.\nSupport business development initiatives and identify opportunities for growth.\nOversee stock management, purchasing and supplier relationships.\nEnsure all audits, inspections and reporting requirements are completed accurately and on time.\n Qualifications & Skills\nProven experience in a General Manager, Operations Manager or Senior Management role within hospitality, catering, retail or leisure.\nStrong commercial acumen with experience managing budgets and delivering financial targets.\nExcellent leadership and people management skills.\nProven ability to recruit, develop and retain high-performing teams.\nStrong understanding of profit and loss management, labour planning and cost control.\nExcellent communication and interpersonal skills.\nAbility to work effectively in a fast-paced and customer-driven environment.\nStrong problem-solving and decision-making abilities.\nExperience managing client relationships and stakeholder expectations.\nKnowledge of health & safety, food safety and compliance requirements.\nHigh levels of organisation, resilience and attention to detail.\nProficiency in Microsoft Office and operational management systems.\n What We Offer\nMonday to Friday schedule - enjoy your weekends!\nPaid overtime opportunities\nEmployee assistance programme/ Hospitality action\nGreat location - Central London office building\nSupportive team environment with training and progression opportunities within the company\nTraining investment\nMeals and drinks while on shift\nInterested?\nWe’d love to hear from you. Apply today and bring your energy, passion, and leadership skills to a role where your input truly matters\nBenefits\nCycle to work scheme\nDiscounted or free food\nEnhanced maternity & paternity\nNew parents voucher\nVoucher for newlyweds\nReferral bonus\nAnnual GDC party / Company events","description_format":"text","description_chars":4926,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-11-06T18:58:28Z"},{"event":"close","at":"2026-11-09T19:24:44Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":962340,"is_top_pay":true},"html_url":"https://alion.io/job/wsh-genuine-dining-general-manager-2","json_url":"https://alion.io/job/wsh-genuine-dining-general-manager-2.json","meta":{"generated_at":"2026-11-10T03:36:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8454,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":698908},"rest":"https://alion.io/mcp/rest/get_company?id=698908"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwsh-genuine-dining-general-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwsh-genuine-dining-general-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwsh-genuine-dining-general-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wsh-genuine-dining-general-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwsh-genuine-dining-general-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3883671}},{"tool":"search_jobs","arguments":{"company":"wshlimited.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3883671},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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