{"id":4067627,"url":"https://alion.io/job/wsh-genuine-dining-supervisor-2","title":"Genuine Dining - Supervisor","company":{"id":698908,"name":"WSH","domain":"wshlimited.com","url":"https://alion.io/company/wsh-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":18,"ghost_share":0,"stale_share":0.944,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":31000,"max":32000,"currency":"GBP","period":"year","gross":null,"usd_annual":42616},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-11T11:11:48Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T12:10:56Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Genuine Dining\nAt The Genuine Dining Company, we believe that great food brings people together - and so should great workplaces. We are a people-first catering business, passionate about delivering fresh, seasonal, and innovative food experiences across our restaurants, cafés, and retail spaces. Our success comes from our genuine approach to service, our commitment to sustainability, and the personality and passion of our teams. Every member of our team plays an important role in creating a warm, welcoming atmosphere and making sure every customer leaves with a smile.\n Supervisor\nWe're looking for an enthusiastic and customer-focused Front of House Supervisor to join our team. In this role, you'll lead by example, supporting the day-to-day operation while ensuring guests receive an exceptional experience from arrival through to departure. Working closely with management and operational teams, you'll motivate colleagues, maintain high service standards and help create a positive and welcoming environment. If you're passionate about hospitality and enjoy leading a team in a fast-paced setting, we'd love to hear from you!\nKey responsibilities\nSupervise the day-to-day front of house operation, ensuring exceptional customer service standards are consistently delivered.\nLead, motivate and support front of house team members during service.\nAct as a key point of contact for customers, handling queries, feedback and complaints professionally.\nAssist with staff scheduling, rota management and workforce planning.\nSupport the recruitment, onboarding and training of new team members.\nConduct team briefings and ensure colleagues are informed of daily objectives, promotions and operational updates.\nMonitor service standards and identify opportunities for continuous improvement.\nEnsure all health & safety, food safety and company procedures are followed.\nAssist with cash handling, stock control and reconciliation processes where required.\nWork closely with kitchen and management teams to ensure efficient service delivery.\nSupport the delivery of events, hospitality functions and special promotions.\nMaintain high standards of cleanliness, presentation and organisation throughout customer-facing areas\n Qualifications & Skills\nPrevious experience in a Front of House, Hospitality Supervisor or Team Leader role.\nExcellent customer service and communication skills.\nStrong leadership skills with the ability to motivate and develop team members.\nAbility to remain calm and professional in a fast-paced environment.\nExperience handling customer concerns and resolving issues effectively.\nStrong organisational and time-management skills.\nAbility to manage multiple priorities while maintaining attention to detail.\nGood understanding of health & safety and food hygiene requirements.\nCash handling and basic financial administration experience.\nProficient in Microsoft Office and/or hospitality point-of-sale systems.\nFlexible approach to working hours, including evenings where required.\n What We Offer\nMonday to Friday schedule - enjoy your weekends!\nPaid overtime opportunities\nEmployee assistance programme/ Hospitality action\nGreat location - Central London office building\nSupportive team environment with training and progression opportunities within the company\nTraining investment\nMeals and drinks while on shift\nInterested?\nWe’d love to hear from you. Apply today and bring your energy, passion, and leadership skills to a role where your input truly matters\nBenefits\nCycle to work scheme\nDiscounted or free food\nEnhanced maternity & paternity\nNew parents voucher\nVoucher for newlyweds\nReferral bonus\nAnnual GDC party / Company events","description_format":"text","description_chars":3671,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-11-11T12:10:56Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-11T13:00:10Z"},"pay":{"stated_usd_annual":42616,"is_top_pay":false},"html_url":"https://alion.io/job/wsh-genuine-dining-supervisor-2","json_url":"https://alion.io/job/wsh-genuine-dining-supervisor-2.json","meta":{"generated_at":"2026-11-11T13:00:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23427,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":698908},"rest":"https://alion.io/mcp/rest/get_company?id=698908"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwsh-genuine-dining-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwsh-genuine-dining-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwsh-genuine-dining-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wsh-genuine-dining-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwsh-genuine-dining-supervisor-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4067627}},{"tool":"search_jobs","arguments":{"company":"wshlimited.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4067627},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}