{"id":1751068,"url":"https://alion.io/job/wsh-service-supervisor-2","title":"Service Supervisor","company":{"id":698908,"name":"WSH","domain":"wshlimited.com","url":"https://alion.io/company/wsh-3","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":36000,"currency":"GBP","period":"month","gross":null,"usd_annual":570024},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T10:37:31Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-07T23:41:33Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Title: Service Supervisor\nLocation: *****************\nSalary: *************\nBenefits:\n28 Days holiday inclusive of bank holidays.\nBirthday additional holiday.\n3 days volunteering days.\n3 days grandparent leave.\n24 week’s enhanced maternity leave.\nSecondary career leave.\nWedding/commitment day leave.\nFree meals on shift.\nBespoke development training.\nPension and life insurance.\nDiscounts available from Perkbox app, from high street shops to holidays & cinema.\nWellbeing hub.\nAccess to employee assistance programme.\nCycle to work scheme.\nEvery interaction is an opportunity to create a lasting impression, and we’re looking for indivuduals who strive to exceed expectations at every turn.\nWelcome to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for providing genuine hospitality and impeccable service.\nAs a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.\nIf you are someone who thrives on delivering extraordinary experiences, loves to create a harmonious and collaborative atmosphere, we would love to hear from you!\n Supervision and Training - recruit, train, and supervise catering staff, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance.\nQuality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction.\nLogistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels.\n Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services.\n Previous experience within the hospitality industry\nHave a contagious passion for food and customer service.\nYou draw satisfaction from supervising, training, and supporting a team.\nUnderstanding of delegation skills.\nExcellent organisational abilities; high attention to detail\nConcise and effective verbal and written communication\nAbility to adapt to challenges and opportunities with a solution-oriented perspective.\n For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.\nWe need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.\nOur drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.\nJoin us, and be part of the food revolution!\nBaxterStorey Values:\nALWAYS VISIONARY\nWe strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.\nWHOLEHEARTEDLY POSITIVE\nWe are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.\nCREATIVELY COLLABORATIVE\nWe embrace our differences to push creativity and we work together to be better.\nFOREVER CONSCIOUS\nWe work together as a team to lead by example, protecting the planet and supporting local communities.\nInterested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.\nBaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.\nThe aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.\nAnd to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.","description_format":"text","description_chars":4952,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T08:58:26Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.848,"p_room":1,"age_days":4,"expected_fill_days":22,"reasons":["conf:1","win:early"],"computed_at":"2026-10-07T05:47:15Z"},"pay":{"stated_usd_annual":570024,"is_top_pay":true},"html_url":"https://alion.io/job/wsh-service-supervisor-2","json_url":"https://alion.io/job/wsh-service-supervisor-2.json","meta":{"generated_at":"2026-10-08T02:11:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3858,"day_limit":5000,"remaining_today":1142,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":698908},"rest":"https://alion.io/mcp/rest/get_company?id=698908"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwsh-service-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwsh-service-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwsh-service-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wsh-service-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwsh-service-supervisor-2"}]}