{"id":3971238,"url":"https://alion.io/job/wsp-network-operations-specialist","title":"Network Operations Specialist","company":{"id":4525165,"name":"WSP","domain":null,"url":"https://alion.io/company/wsp-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Bogotá, Colombia"],"countries":["CO"],"hiring_countries":["CO"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"VPN","optional":false},{"name":"Zscaler","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-28T00:00:00Z","board_verified":false,"closed_at":null,"days_open":42,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":42},"description":"WSP \n\nWSP is a global leader in engineering and professional services. We pride ourselves on delivering innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide. WSPs vast global network is today comprised of over 1,000 offices, 29 data centres, 1,300 data circuits, and used by over 65,000 users. \n\nPOSITION SUMMARY \n\nTo ensure the efficient operation of WSPs internal network services in the AMER Hub, we are seeking a talented and experienced Network Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of network operations with a primary focus on the services within the designated Hub. \n\nMAIN RESPONSIBILITIES \n\nRelated to network services and infrastructure: \n\nManaging, monitoring, and maintenance of day-to-day activities to align with expected service levels. \n\nPerforming routine and health maintenance. \n\nManaging upgrades & performance related activities. \n\nIdentifying and correcting faults with services and infrastructure. \n\nPlanning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). \n\nExecution of business continuity tests. \n\nOversight and support of all related service supplier and/or manufacturer activities. \n\nProactive identification and resolution of issues before they affect service performance. \n\nIdentifying any improvements that can improve service levels. \n\nEngaging in the problem management process. \n\nTechnical peer review and approvals for all related changes. \n\nSupport audit and compliance activities. \n\nManagement and maintenance of related platforms. \n\nAbility to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. \n\nACADEMIC AND EXPERIENCE REQUIREMENTS \n\nThe ideal candidate would meet all, or most of the below criteria: \n\nBachelor’s degree in information technology, Computer Science, Engineering, or related field. \n\nAt least 4-6 years relevant and practical experience in a network operations role. \n\nVendor certifications not a requirement, proven practical experience preferred. \n\nExperience working in large/global enterprise IT with multiple distributed branch/campus sites. \n\nExperience of working within ITIL aligned Service Management organisation. \n\nPractical experience in managing, operating, and troubleshooting large, complex, multi-vendor networks that include WAN, Wired & Wireless LAN, Perimeter Security, Security Services Edge (SSE), Application Delivery Controllers/ Load Balancing, Cloud Networking, and Remote Access VPN. \n\nExperience in managing networks that encompass the following technologies is advantageous: \n\nSoftware-Defined-WAN (preferably Aruba/Silver Peak) \n\nCloud Networking (preferably Microsoft Azure) \n\nCloud-based Internet Security (preferably Zscaler Internet Access) \n\nUnified Communications (preferably Microsoft Teams) \n\nRemote Access Solutions (preferably Zscaler Private Access & Cisco AnyConnect) \n\nMulti-vendor LAN switching (preferably Cisco) \n\nMulti-vendor wireless LAN (preferably Cisco and Aruba) \n\nNext Generation Perimeter firewall technologies (preferably Palo Alto) \n\nApplication Delivery Controllers & Load Balancing (preferably F5 Networks) \n\nIdentity and Access Control Policy platform (preferably Cisco Identify Services Engine) \n\nExperience in Network Automation and DevOps practices is highly desirable. \n\nSKILLS/ COMPETENCIES/ OTHER REQUIREMENTS \n\nExcellent written and spoken Spanish and English is required. \n\nCompetency in French considered a plus. \n\nAbility to work with minimal direction and little supervision. \n\nStrong organizational and project management skills, with excellent documentation abilities. \n\nExcellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. \n\nDemonstrated experience in understanding and demonstrating compliance with information security requirements. \n\nKnowledge and experience in performing information security practices in the management and delivery of infrastructure and 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