Account Manager

Who We Are

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. 

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. 

For more information, please visit www.vml.com and follow along on LinkedIn  #WeAreVML.

What You'll Do:

• Translate the client’s vision and needs into business requirements, coordinate with teams members on required deliverables and manage client expectations.
• Creating a portfolio of client accounts and monitoring the ongoing activities related to them
• Managing and overviewing progress and delivering the client's projects
• Maintaining agency quality standards, performing SOP, and leading the team collaboration
• Updating and managing client's expectations about the progress of solutions/projects from the agency
• identifying business performance for handling brands and initiating suggestions for the Account Director
• Analyzing work performance and result for a client, and initiating the requirements or next step.
• Monitoring, managing, and chasing work progress
• Supervising Account Executive, grooming process: delegating, training, and preparing talent Delivering presentations, including business review, competition analysis, industry trends, etc.
• Determine goals and establish annual budgets for clients handled
• Provide agency brief for agency respective colleagues according to solution/project necessity

Qualifications

• Bachelor's degree in Marketing or related field
• Minimum 4 years experience
• Prefer a digital creative agency experience
• Have a working knowledge of Google Analytics and Google Adwords (or willing to learn fast on this)
• Must be proactive, a self-starter and an excellent communicator both verbal and written
• Able to create coherent and persuasive presentations with proficiency in Word, Excel, Outlook, and PowerPoint
• Self-motivated with a willingness to work autonomously in a fast paced, environment
• Desire to drive continuous improvement
• Lastly we want you to be truly interested in account management and passionate about what you do

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our  California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.