{"id":3941136,"url":"https://alion.io/job/wuzzuf-international-patient-coordinator","title":"International Patient Coordinator","company":{"id":57497,"name":"WUZZUF","domain":"wuzzuf.net","url":"https://alion.io/company/wuzzuf","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Giza, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Gmail","optional":false},{"name":"Google Workspace","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-14T17:36:59Z","employer_posted_date":null,"last_verified_at":"2026-10-14T17:36:59Z","board_verified":false,"closed_at":null,"days_open":27,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":27},"description":"The International Patient Coordinator is the single point of contact for patients traveling to Egypt for eye care and surgery. You will manage all communication, scheduling, and logistics so that every international patient experiences a seamless, five-star visit. This role combines concierge-level hospitality with precise coordination and requires someone organized, warm, and completely reliable.\nKey Responsibilities\nHandle all inquiries from international patients and partner agencies by phone, WhatsApp, email, and video call\n\nCollect and organize pre-travel medical information and coordinate review with the medical team before the patient travels\n\nPrepare treatment plans, quotations, and itineraries in clear, professional English\n\nSchedule consultations, diagnostics, surgery, and follow-up visits in coordination with the clinic calendar\n\nArrange hotel bookings, airport transfers, and local transportation\n\nBuild and maintain partnerships with hotels, transport providers, and travel partners; negotiate preferred rates and package offers for our patients\n\nWelcome patients on arrival, accompany them through their clinic visits, and ensure they always know what happens next\n\nCoordinate with interpreters and tour operators when needed\n\nFollow up after treatment and after the patient returns home, and collect feedback and testimonials\n\nMaintain accurate patient records, booking logs, and payment coordination in the clinic’s tracking systems\n\nAct as the bridge between international patients, the medical team, and the front desk\n\nRequirements\n\nFluent Arabic and English (spoken and written) are essential; any additional language is a strong plus\n\n2+ years of experience in hospitality (hotel guest relations/concierge), airline customer service, medical tourism, or a premium clinic front office\n\nExcellent phone manner and professional written communication\n\nHighly organized with strong attention to detail; comfortable managing multiple patients and timelines at once\n\nConfident using WhatsApp Business, Google Workspace (Calendar, Sheets, Gmail), and booking platforms\n\nDiscretion and strict respect for patient confidentiality\n\nFlexible availability to respond to patients across different time zones\n\nPresentable, calm under pressure, and genuinely service-minded\n\nResidency in or easy access to New Cairo/Giza preferred","description_format":"text","description_chars":2347,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-08T14:41:31Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":0.85,"p_active":0.256,"p_room":0.35,"age_days":27,"expected_fill_days":10,"reasons":["seen:27","agency","velocity","win:tail","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/wuzzuf-international-patient-coordinator","json_url":"https://alion.io/job/wuzzuf-international-patient-coordinator.json","meta":{"generated_at":"2026-11-11T09:26:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15650,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":57497},"rest":"https://alion.io/mcp/rest/get_company?id=57497"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwuzzuf-international-patient-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwuzzuf-international-patient-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwuzzuf-international-patient-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wuzzuf-international-patient-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwuzzuf-international-patient-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3941136}},{"tool":"search_jobs","arguments":{"company":"wuzzuf.net","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3941136},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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