{"id":111058,"url":"https://alion.io/job/wvumedicine-systems-analyst-cadence-scheduling","title":"Systems Analyst - Cadence/Scheduling (Hybrid)","company":{"id":6925,"name":"WVU Medicine","domain":"wvumedicine.org","url":"https://alion.io/company/wvumedicine","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":121,"ghost_share":0,"stale_share":0.851,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":112000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1085},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DICOM","optional":true},{"name":"FHIR","optional":true},{"name":"HL7","optional":true}],"status":"live","first_seen_at":"2026-08-20T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-02T16:08:33Z","board_verified":true,"closed_at":null,"days_open":74,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":74},"description":"Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.\nIndependently supports the design, implementation, and maintenance of software systems to meet organizational needs. Independently troubleshoots system issues, provides end-user training, and manages project coordination to ensure efficient delivery of technology solutions. This role works closely with cross-functional teams, including senior analysts and experts to ensure system functionality aligns with system goals and contributes to operational efficiency. With a focus on continuous improvement, the role also includes managing system upgrades, resolving high-priority incidents and driving process improvements to enhance overall system performance.MINIMUM QUALIFICATIONS:\nEDUCATION, CERTIFICATION, AND/OR LICENSURE:\n1. Bachelor’s degree in Computer Science, Information Technology or a related field.\n2 Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology.\nEXPERIENCE:\n1. In lieu of a degree, a minimum of four (4) years of relevant experience will be considered.\nPREFERRED QUALIFICATIONS:\nEDUCATION, CERTIFICATION, AND/OR LICENSURE:\n1. Minimum one (1) year relevant experience.\nEXPERIENCE:\n1. Operational experience in applicable business, clinical, payer or web application systems, including workflows, focused on driving efficiency and optimization.\n2. Proficiency in systems administration and providing strategic insights and improvements to business operations.\n3. Experience working in inpatient and outpatient clinical settings, with a focus on improving patient care processes through advanced system implementations.\n4. Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM) to ensure seamless data exchange and compliance.\n5. Knowledge in Cloud-based healthcare applications and web services, ensuring secure, scalable, and efficient system architecture supported by this role.\n6. Knowledge of reporting tools, delivering actionable insights and enhancing decision-making processes through comprehensive data analysis and reporting capabilities.\nCORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.\n1. System Maintenance, Updates, and Innovation:\nDiagnose and Resolve IT Issues: D aily troubleshooting and problem-solving efforts to maintain and optimize system functionality, escalating issues as needed.\n\nExecute System Modifications, Implementation, and Testing: I mplement and test system updates for basic workflows, ensuring reliable functionality and supporting optimization initiatives.\n\nPerform Functional and Integrated Testing: Engage in testing activities to verify and optimize system performance, documenting results and identifying areas for improvement.\n\nPerform System Error Corrections and Optimizations: Identify, diagnose and correct system errors to maintain smooth operations and timely resolutions.\n\nPerform User Security Management: Apply user security settings to uphold data integrity and optimize access control.\n\nStay Current with Industry Trends and Optimization Techniques: Leverage industry resources (journals, conferences, user groups) to stay updated on vendor offerings, emerging system features, and optimization strategies.\n\nIdentify opportunities for System Enhancements and Optimization: Recommend and implement updates or new functionalities based on organizational needs, focusing on system efficiency and best practices.\n\nData Import/Export and Basic Reporting: Manage data transfers and generate reports, contributing to accurate data handling and reporting optimization.\n\n2. Collaboration and Communication:\nCollaborate Effectively and Proactively Communicate: Work closely with team members, providing clear updates to ensure alignment with project goals.\n\nEffectively Communicate with Business Partners: Engage with business partners to understand needs, gather requirements, and ensure technical solutions align with business objectives.\n\nFoster a Positive Team Environment: Contribute to a supportive, respectful, and collaborative work culture.\n\nDemonstrate Openness to Feedback and Continuous Improvement: Actively seek and apply feedback and suggest process improvements.\n\nEngage in Professional Development: Participate in training and development to enhance skills and stay current in best practices.\n\nEnsure Reliable Remote Communication: Maintain consistent communication with the team for seamless collaboration.\n\n3. Project Coordination:\nProject Planning and Scheduling: Help identify project stakeholders, and help define scope, plan, deliverables, schedule, and milestones.\n\nCoordination: Oversee a project, acting as a point of contact for team members, colleagues, vendors, and stakeholders to ensure the smooth execution of projects.\n\nCommunication: Ensure communication of information within the project. Including facilitation of regular meetings, documentation of meeting notes and action items.\n\nDocumentation and Reporting: Maintain detailed and organized project documentation, including project scope, plans, reports, and status updates.\n\nRisk Management: Identify risks, create risk mitigation plans, and ensure contingency measures are in place.\n\nIssue Management: Identify problems in the project and assist in finding solutions to keep the project on track.\n\n4. Training and Education:\nProvide End-User Support and Training: Deliver classroom, one-on-one, and/or remediation training to support end-users' effective use of systems.\n\nAssess User Readiness and Abilities: Evaluate staff readiness and skill levels to ensure proper use of systems and identify any additional training needs.\n\nDeliver Systems Support: Offer ongoing end-user systems support to resolve issues and enhance system proficiency.\n\nContent Development: Contribute to curriculum development to support the creation and delivery of effective training materials that align with organizational workflows and objectives.\n\n5. Continuous Learning and Knowledge Development: ·\nDemonstrates consistent commitment to expanding technical knowledge. ·\n\nUtilizes resources such as application community sites, professional networks, and industry tools.\n\nApplies learned skills to support tasks and contribute to team objectives. ·\n\nAttends relevant training sessions and workshops.\n\nFollows industry news and monitors advanced trends.\n\nRecognizes key areas for personal and professional improvement.\n\nActively participates in team discussions and knowledge-sharing activities.\n\nConducts research for projects and contributes to content development.\n\nAccepts and incorporates feedback from peers and supervisors.\n\nShares knowledge informally with peers.\n\nCollaborates with other teams to gain a better understanding of their processes.\n\nPHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift.\n2. Ability to sit for extended periods of time.\nWORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n1. The work environment is a standard office environment.\n2. This position may require travel to other West Virginia United Health System (WVUHS) facilities or affiliated sites to assist with implementations, training, and/or support.\nSKILLS AND ABILITIES:\n1. Analysis and Assessment: Solid experience in analyzing business needs, translating them into functional specifications, and aligning them with technical solutions. Competent in leveraging data insights to support decisions on software procurement, installation, and configuration. Demonstrates strong ability in utilizing tools such as process maps, workflow diagrams, and data analytics to design and support system design, training, and problem resolution.\n2. Attention to Detail: Demonstrates strong ability to troubleshoot and systematically test systems, identifying and resolving potential issues to maintain functionality and reliability.\n3. Communication and Relationship Building, and Teamwork: Demonstrates strong written and verbal communication skills to effectively convey technical information clearly. Applies solid interpersonal skills to build relationships and encourage collaboration across teams. Actively engages in group problem-solving, sharing expertise, and contributing to a positive and productive team dynamic.\n4. Adaptability and Change Management: Demonstrates strong ability to handle unexpected changes and system issues, applying effective coping skills to minimize disruptions and support operational continuity.\n5. Time Management: Demonstrates strong ability to prioritize and balance multiple responsibilities and deadlines, ensuring tasks are completed accurately and on time while supporting team objectives.\nAdditional Job Description:\nWVU Medicine is seeking a Mid-Level Epic Cadence Certified Analyst to join our Information Technology Patient Access team.\nThis is a permanent position on our Cadence team supporting one of the region's largest health systems; the analyst will start by helping lead the build, optimization, and rollout of our Guided Scheduling initiative which is an advanced patient-access program designed to simplify and streamline scheduling for front-desk staff, call center agents, providers, and patients and will go on to support the full range of Cadence functionality long-term. The right candidate will partner closely with clinical and operational leadership to translate complex, department-specific scheduling rules into automated workflows. Required skills include: a deep understanding of patient access/scheduling workflows, a proven track record of successful Epic Cadence implementations, and experience with advanced scheduling tools including decision trees and mapping logic, visit type consolidation, workqueues, provider search terms, and template optimization.\nThis role requires deep technical expertise in structuring and optimizing clinical access logic specifically, hands-on experience designing and building Cadence decision trees, questionnaires, and mapping logic that guide end-users to the correct booking outcomes. A core part of this work involves analyzing, cleaning up, and standardizing fragmented legacy visit types across diverse clinical specialties, creating a simplified framework that integrates seamlessly with template structures and automated scheduling workqueues. Beyond internal scheduling, the ideal candidate will bring demonstrated experience extending these standardized workflows to patient-facing platforms, specifically MyChart Open/Direct Scheduling and Ticket Scheduling.\nScheduled Weekly Hours:\n40Shift:\nDay (United States of America)Exempt/Non-Exempt:\nUnited States of America (Exempt)Company:\nSYSTEM West Virginia University Health SystemCost Center:\n5906 SYSTEM IT Patient AccessAddress:\n315 Point Marion RoadMorgantownWest VirginiaEqual Opportunity Employer\nWest Virginia University Health System and its subsidia...","description_format":"text","description_chars":12953,"description_truncated":true,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-08-20T00:00:00Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.358,"p_room":0.28,"age_days":74,"expected_fill_days":27,"reasons":["conf:5","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/wvumedicine-systems-analyst-cadence-scheduling","json_url":"https://alion.io/job/wvumedicine-systems-analyst-cadence-scheduling.json","meta":{"generated_at":"2026-11-02T21:37:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30224,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6925},"rest":"https://alion.io/mcp/rest/get_company?id=6925"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwvumedicine-systems-analyst-cadence-scheduling"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwvumedicine-systems-analyst-cadence-scheduling"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwvumedicine-systems-analyst-cadence-scheduling"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wvumedicine-systems-analyst-cadence-scheduling\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwvumedicine-systems-analyst-cadence-scheduling"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":111058}},{"tool":"search_jobs","arguments":{"company":"wvumedicine.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":111058},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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