Forward Deployed Engineer

Job Description

ABOUT XACTLY

Xactly is the global leader in AI-driven Sales Performance Orchestration. We help enterprise organizations align revenue strategy with execution — connecting planning, incentives, and performance in one Intelligent Revenue Platform. Trusted by industry leading companies worldwide, Xactly empowers sales teams to perform at their peak.

THE OPPORTUNITY – Forward Deployed Engineer

In this role, as a Forward Deployed Engineer, you will lead the end-to-end AI implementation lifecycle for enterprise clients—from technical discovery and architecture design to configuring, building, and deploying autonomous AI agents. Functioning as a high-visibility technical leader and strategic advisor, you will guide Director- and VP-level executive stakeholders through complex AI deployments while partnering directly with Xactly's Product and Engineering teams to feed field insights directly back into our core AI product roadmap.

What You'll Do

• Architect & Deploy Enterprise AI Agents: Design, configure, and deploy production-grade autonomous AI agents, LLM orchestration frameworks, and Retrieval-Augmented Generation (RAG) architectures tailored to complex customer environments.
• Lead Strategic Discovery & Technical Architecture: Lead technical requirements gathering and discovery sessions with Director- and VP-level client executives, translating complex revenue and incentive compensation workflows into scalable AI solution designs.
• Shape Core AI Product Roadmap: Serve as a primary technical feedback loop to Xactly's Product and Engineering teams, translating field requirements and deployment insights into actionable product enhancements.
• Orchestrate & Integrate Complex Data: Build and manage enterprise data integration pipelines using advanced SQL development, REST APIs, webhooks, and relational database management systems (RDBMS).
• Drive Technical Excellence & Mentorship: Establish deployment best practices, author technical documentation, and mentor team members across the Customer Value Consulting group to elevate technical execution capabilities.
• Troubleshoot & Optimize AI Performance: Resolve high-complexity technical hurdles, optimize model responses, and ensure enterprise-grade security, performance, and scalability across all live customer implementations.
  
  

What You'll Bring

Must-Have Skills

• Experience & Education: Bachelor's degree in Computer Science, Engineering, or equivalent technical field with 2+ years of hands-on technical experience in AI/ML Engineering, Technical Solutions Architecture, or Technology Consulting in enterprise SaaS.
• AI & Data Mastery: Advanced proficiency with LLM orchestration frameworks, RAG architectures, prompt engineering, and deep SQL development across relational databases.
• Executive Stakeholder Engagement: Proven track record of leading complex technical projects and managing Director- and VP-level client relationships with exceptional technical communication and advisory capabilities.
• System Integration & SDLC: Deep technical understanding of the Software Development Life Cycle (SDLC), REST APIs, webhooks, microservices, and enterprise data orchestration.
• Technical Leadership & Problem Solving: Strong capability to lead technical work streams, mentor technical peers, and solve intricate technical bottlenecks under tight project timelines.
  
  

Good-to-Have Skills

• Domain Expertise: Experience in Incentive Compensation, Sales Performance Management (SPM), or Revenue Operations frameworks.
• Advanced AI Technologies: Hands-on exposure to vector databases, agentic computing patterns, or low-code/no-code integration platforms.
• Enablement & Assets: Proven history of developing internal training frameworks, standardizing implementation methodologies, and creating reusable technical deployment assets.
  
  

WHY XACTLY

Joining Xactly means becoming part of a mission-driven team backed by Vista's global network. You'll work alongside industry leaders, access cross-portfolio development programs, and contribute to innovations that shape the future of enterprise software.

Our Employee Value Proposition (EVP) reflects what we stand for:

• Purpose: Empowering businesses to maximize performance by transforming sales through our AI-powered Intelligent Revenue Platform.
• Growth: Centered on unleashing human potential and empowering employees to achieve enduring success through professional development.
• Culture: A workplace environment that celebrates diversity, uniqueness, and community impact.
• Innovation: Unifying SPM and revenue intelligence using two decades of proprietary data and cutting-edge agentic computing.
  
  

Benefits And Perks

• Paid Time Off (PTO)
• Comprehensive Health and Accidental Insurance Coverage
• Tuition Reimbursement
• XactlyFit Gym/Fitness Program Reimbursement
• Free snacks onsite (if you work in office)
• Generous Employee Referral Program
• Free Parking and Subsidized Bus Pass (a go-green initiative!)
• Wellness program
  
  

OUR VISION: To power the revenue engine of the companies changing the world.

OUR CORE VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we're committed to upholding them by delivering the best we can to our customers.

Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Be part of something bigger. Build your career with Xactly, powered by Vista.