{"id":1472500,"url":"https://alion.io/job/xai-manager-critical-facilities-operations-memphis","title":"Manager, Critical Facilities Operations - Memphis","company":{"id":28,"name":"xAI","domain":"x.ai","url":"https://alion.io/company/xai","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":96,"ghost_share":0,"stale_share":0.521,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Memphis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":147000,"max_usd":289000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3522},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T14:52:56Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-24T23:11:18Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.\nSpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.\nABOUT THE ROLE:\nAs the Critical Facilities Operations Manager at SpaceXSI Memphis, you will own the reliability, performance, and continuous improvement of critical data center infrastructure, including power, cooling, and environmental systems. You will lead and develop a team of Facilities Operations Supervisors and Technicians, driving hands-on technical excellence, strategic operational planning, process optimization, vendor management, and cross-functional collaboration. This role emphasizes building a high-performance, team-first culture while ensuring maximum uptime, safety, and efficiency across the site.\nRESPONSIBILITIES:\nLead, mentor, and develop a team of Facilities Operations Supervisors and Technicians, fostering a culture of excellence, accountability, collaboration, and continuous improvement.\nOwn the overall maintenance, monitoring, troubleshooting, and performance of data center infrastructure, including HVAC, power distribution, UPS, generators, and environmental systems.\nDevelop, implement, and continuously optimize preventive and predictive maintenance programs, equipment calibration strategies, and system performance KPIs.\nCreate, refine, and enforce standard operating procedures (SOPs), emergency response plans, and change management processes to drive operational consistency and excellence.\nEnsure full compliance with safety regulations, industry standards, and internal policies; champion a strong safety culture across the facilities team.\nPartner closely with engineering, procurement, construction, and operations teams to streamline equipment intake, installation, commissioning, and lifecycle management.\nOversee inventory, asset management, and spare parts strategy using internal applications, ensuring accurate tracking, forecasting, and cost control.\nManage critical equipment maintenance, repairs, and capital projects, ensuring timely resolution, rigorous documentation, and root-cause analysis.\nLead cross-functional initiatives to enhance operational efficiency, reduce downtime, and improve energy and resource utilization.\nOwn vendor relationships, service contracts, and performance management for critical facilities support.\nProvide 24/7 on-call leadership and drive rapid, effective response to critical facilities incidents.\nDevelop and manage operational budgets, forecasts, and resource planning for the facilities team.\nBASIC QUALIFICATIONS:\nBachelor’s degree in Mechanical, Electrical, or a related engineering field (relevant experience may substitute for degree).\n7+ years of experience managing critical facilities systems, including power, cooling, and environmental controls in data center or mission-critical environments.\n5+ years of people leadership experience in critical facilities or technical operations environments, including direct management of supervisors or technical teams.\nIn-depth knowledge of electrical, mechanical, and HVAC systems in data centers.\nProven track record of leading facilities infrastructure projects from planning through execution.\nProficiency with building management systems (BMS), environmental monitoring tools, and computerized maintenance management systems (CMMS).\nStrong prioritization, time management, and decision-making skills under pressure.\nAbility to thrive in a fast-paced, high-stakes environment while maintaining rigorous attention to detail.\nMust pass pre-employment and annual post-employment background checks.\nPhysical Requirements:Ability to lift up to 35 lbs. unassisted.\nComfortable working at heights up to 50 feet with appropriate safety gear.\nAbility to work in environments with exposure to noise.\nPhysical dexterity to perform job functions in confined spaces.\n\nAvailability to work evenings and weekends based on site operational needs; flexibility is required.\nValid driver’s license.\nPREFERRED SKILLS AND EXPERIENCE:\nExperience programming or deeply configuring PLC-based control systems and advanced Building Management Systems.\nProject Management Professional (PMP) certification or equivalent.\nEPA Universal Refrigerant Certification (EPA 608 Technician).\nExperience managing operational budgets and capital expenditure projects in a data center environment.\nPrior experience scaling facilities operations in a high-growth technology or mission-critical setting.\nSpaceXSI is an equal opportunity employer. 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