{"id":78522,"url":"https://alion.io/job/xai-senior-data-center-operations-technician","title":"Sr. Operations Technician, Data Center - Memphis","company":{"id":28,"name":"xAI","domain":"x.ai","url":"https://alion.io/company/xai","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":95,"ghost_share":0,"stale_share":0.526,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Memphis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":144000,"max_usd":286000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3801},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"Bash","optional":true},{"name":"Linux","optional":true}],"status":"live","first_seen_at":"2026-02-18T20:58:29Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T16:56:29Z","board_verified":true,"closed_at":null,"days_open":253,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":252},"description":"SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.\nSpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.\nSR. OPERATIONS TECHNICIAN, DATA CENTER - MEMPHIS\nAs a Sr. Operations Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for data centers and global points of presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes.\nRESPONSIBILITIES:\nReport to the job site during initial construction and report back to the engineering team as required\nPerform troubleshooting and monitoring of the servers and network in our data centers and global points of presence\nRack and stack of data center network equipment \nMaintain warehouse inventory and asset management using our internal application\nLabel and troubleshoot fiber/optics cables\nInstall, troubleshoot, and repair power supply cabling\nInstall racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation\nManage response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira\nCreate and maintain documentation of tasks and standard operating procedures\nResponsible for receipt and decommissioning of data center hardware\nResponsible for vendor returns for infrastructure under and out of warranty\nManage spare parts inventory within the data center\nDefine, design, and implement network layouts and solutions within our data centers\nBASIC QUALIFICATIONS:\nHigh school diploma or equivalency certificate\n5+ years of experience working with server, storage, compute and network hardware\n5+ years of experience troubleshooting and repairing servers and networking infrastructure\n5+ years of experience in inventory management, and ordering, receiving and shipping server and network equipment\nPREFERRED SKILLS AND EXPERIENCE:\nStrong Linux skills including navigating the system’s directories and filing system, manipulating files in the Linux shell, configuring user permissions, installing package and managing software, ability to identify and apply different filesystem types, using Linux commands for process management, basic troubleshooting and debugging, and Bash or other scripting\nExperience being on-call and ability to respond to critical events as needed\nExperience leading data center infrastructure projects\nExperience with Oracle\nExperience with inventory management\nCurious to always learn new things within the data center world\nExcellent prioritization and time management skills\nAble to work in a fast paced environment\nDetail-oriented\n4+ years of experience in structured cabling copper/fiber\n4+ years of experience in power and cooling concepts inside the data center\nADDITIONAL REQUIREMENTS:\nPosition is subject to pre-employment drug and random drug and alcohol testing\nPosition is subject to pre-employment and annual post employment background checks\nWork is often performed in tight quarters and physical dexterity is necessary to perform job functions\nAbility to lift up to 35lbs. unassisted\nComfortable working at elevated heights (up to 50 feet) with appropriate safety gear\nComfortable working in an environment requiring exposure to noise\nAvailable to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required\nSpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.","description_format":"text","description_chars":4626,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["LLM & Generative AI","Foundation Models","AI Research Labs"],"lifecycle":[{"event":"open","at":"2026-02-18T20:58:29Z"},{"event":"close","at":"2026-10-06T00:58:56Z"},{"event":"reopen","at":"2026-10-07T00:55:12Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.324,"p_room":0.28,"age_days":253,"expected_fill_days":59,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/xai-senior-data-center-operations-technician","json_url":"https://alion.io/job/xai-senior-data-center-operations-technician.json","meta":{"generated_at":"2026-10-30T20:10:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10063,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":28},"rest":"https://alion.io/mcp/rest/get_company?id=28"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fxai-senior-data-center-operations-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fxai-senior-data-center-operations-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fxai-senior-data-center-operations-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/xai-senior-data-center-operations-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fxai-senior-data-center-operations-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":78522}},{"tool":"search_jobs","arguments":{"company":"x.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":78522},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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