{"id":256386,"url":"https://alion.io/job/xai-supervisor-data-center-operations-memphis","title":"Supervisor, Data Center Operations - Memphis","company":{"id":28,"name":"xAI","domain":"x.ai","url":"https://alion.io/company/xai","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":94,"ghost_share":0,"stale_share":0.532,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Memphis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":144000,"max_usd":286000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3801},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"Bash","optional":true},{"name":"Linux","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-08-07T02:35:11Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-29T14:22:49Z","board_verified":true,"closed_at":null,"days_open":83,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":83},"description":"SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.\nSpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.\nSUPERVISOR, DATA CENTER OPERATIONS\nAs the Data Center Supervisor at SpaceXSI Memphis, you will oversee the health and performance of our server and network infrastructure across data centers and global points of presence. You will lead a team of technicians, ensuring optimal operations and continuous improvement in our two most critical metrics: mean time to detect (MTTD) and mean time to repair (MTTR).\nYour role encompasses hands-on technical leadership, process optimization, and cross-functional collaboration to maintain and enhance our data center operations.\nRESPONSIBILITIES:\nLead and mentor a team of data center technicians, fostering a culture of excellence and continuous improvement\nOversee the installation, maintenance, and troubleshooting of server and network infrastructure\nManage and optimize data center operations, including power supply cabling, fiber/optics labeling, and hardware decommissioning\nDevelop and enforce standard operating procedures (SOPs) and ensure adherence to safety protocols\nCoordinate with engineering and provisioning teams to ensure seamless hardware intake and repair processes\nUtilize internal applications for inventory and asset management, ensuring accurate tracking and reporting\nManage data center operations tickets via Jira, ensuring timely resolution and documentation\nCollaborate with cross-functional teams to design and implement network layouts and solutions\nLead initiatives to improve operational efficiency and reduce downtime\nProvide on-call support and respond to critical events as needed\nBASIC QUALIFICATIONS:\nHigh school diploma or equivalency certificate\n5+ years of experience working with server, storage, compute, and network hardware\n5+ years of experience troubleshooting and repairing servers and networking infrastructure\nPREFERRED SKILLS AND EXPERIENCE:\nProven leadership experience in a data center or technical operations environment\nStrong Linux skills, including navigating system directories, manipulating files in the Linux shell, user permission configuration, and package installation\nExperience with Python, Bash or other scripting languages\nExperience leading data center infrastructure projects\nFamiliarity with structured cabling (copper/fiber) and power and cooling concepts inside the data center\nExcellent prioritization and time management skills\nAbility to work in a fast-paced environment and maintain attention to detail\nADDITIONAL REQUIREMENTS:\nPosition is subject to pre-employment and annual post-employment background checks\nAbility to lift up to 35 lbs. unassisted\nComfortable working at elevated heights (up to 50 feet) with appropriate safety gear\nComfortable working in an environment requiring exposure to noise\nAvailable to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required\nSpaceXSI is an equal opportunity employer. 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