{"id":3116663,"url":"https://alion.io/job/xboxgaming-it-technician","title":"IT Technician","company":{"id":4431652,"name":"Xbox Cloud Gaming op Xbox.com","domain":"xboxgaming.com","url":"https://alion.io/company/xboxgaming","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Malmö, Sweden"],"countries":["SE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Active Directory","optional":true},{"name":"Jira","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T03:27:20Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Title:\nIT TechnicianRequisition ID:\nR028216Job Description:\nIT Technician\nLocation: Malmö, Sweden (On-site)\nEmployment Type: Full-time - 1 year contract\nJob Summary\nWe are looking for a motivated and reliable IT Technician to join our on-site IT team in Malmö for a full-time contract of one year.\nThis is an excellent opportunity for someone looking to start or develop a career in IT while working in a collaborative game development environment.\nThis is a highly user-facing role focused on providing first-line technical support to employees and external contractors. You will be responsible for preparing and deploying IT equipment, supporting onboarding activities, resolving day-to-day hardware and software issues, maintaining IT assets, and ensuring users have everything they need to work efficiently.\nThe ideal candidate is organized, service-oriented, enjoys working with people, and is eager to learn and develop technical skills.\nThe role is full-time at 40 hours per week, and the work schedule will include regular coverage until 19:00.\nYou’ll help us by…\nProviding first-line IT support for employees and external contractors\nPreparing, configuring, and deploying laptops, desktops, monitors, mobile devices, and peripherals\nSetting up workstations for new hires and support onboarding activities\nResponding to IT support requests via the ticketing system, email, phone, and in person\nTroubleshooting common hardware, software, and peripheral issues\nEscalating complex technical issues to senior IT team members when required\nMaintaining accurate IT asset inventory and lifecycle records\nInstalling software and perform routine workstation maintenance\nSupporting meeting rooms, printers, and other office technology\nAssisting with office moves, workstation relocations, and hardware deployments\nSupporting external vendors and contractors with IT-related requests\nFollowing IT policies, security standards, and operational procedures\nContributing to maintaining a clean, organized, and efficient IT workspace\n\nYou’re awesome because you have…\nEnglish proficiency (spoken and written) - minimum B2\nEducational background in IT or a related technical field, or equivalent practical knowledge\nGood understanding of Windows operating systems and computer hardware\nGood knowledge of Microsoft 365\nBasic understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)\nStrong customer service and communication skills\nExcellent organizational skills and attention to detail\nAbility to lift, move, and install IT equipment\nAbility to work independently while collaborating with the wider IT team\nA proactive attitude and willingness to learn\nBonus points for...\nPrevious experience in an IT support, help desk, or customer service role\nFamiliarity with macOS\nExperience with Microsoft Entra ID, Active Directory, or Intune\nExperience with ticketing systems (e.g., Jira Service Management or ServiceNow)\nNot sure you meet all the qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Activision, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.\nOur World\nAt Activision, we strive to create the most iconic brands in gaming and entertainment. We’re driven by our mission to deliver unrivaled gaming experiences for the world to enjoy, together. We are home to some of the most beloved entertainment franchises including Call of Duty®, Crash Bandicoot™, Tony Hawk’s™ Pro Skater™, and Guitar Hero®. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our “press start” is simple: delight hundreds of millions of players around the world with innovative, fun, thrilling, and engaging entertainment experiences.\nWe’re not just looking back at our decades-long legacy; we’re forging ahead to keep advancing gameplay with some of the most popular titles and sophisticated technology in the world. We have bold ambitions to create the most inclusive company as we know our success comes from the passionate, creative, and diverse teams within our organization.\nWe’re in the business of delivering fun and unforgettable entertainment for our player community to enjoy. 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