{"id":2544498,"url":"https://alion.io/job/xcel-energy-fleet-warranty-program-manager","title":"Fleet Warranty Program Manager","company":{"id":1754815,"name":"Xcel Energy","domain":"xcelenergy.com","url":"https://alion.io/company/xcelenergy","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minneapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":73700,"max":104633,"currency":"USD","period":"year","gross":null,"usd_annual":104633},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T16:27:36Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-20T01:47:32Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. \nXcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.\nXcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday-Thursday); however, work location expectations vary based on role, team, and business needs.Position Summary\nManage all processes, procedures, and cost recovery related to the warranty and recall of fleet assets. Oversee all aspects of warranty submittal, tracking, and recovery. Serve as the liaison between the manufacturer/parts supplier and Fleet Operations to ensure warranty claims are handled and processed efficiently and effectively.\nEssential Responsibilities\nDevelop, implement, and oversee all processes, procedures, and documentation requirements for fleet warranties, equipment failures, recalls, and service bulletins for Xcel Energy's Fleet department. Act as the single point of contact for all warranties and equipment failure-related issues. Ensure utilization of the capital improvement processes when applicable. Direct and provide administrative support to Fleet when filing claims. Improve practices and procedures for vendor recovery process to maximize the financial benefit for XE. Analyze data to drive insights and maximize claim margins.\n\nManage filing of all warranty/recall claims recovery for fleet assets on behalf of XE. Manage claims requests. Ensure required information is documented and submitted in accordance with claim requirements. Monitor claim timelines and ensure critical deadlines are met for submittals. Develop metrics and report out on these metrics to provide visibility on claims. Partner with accounting to track claim status and update impending payments.\n\nServe as a subject matter expert for warranty and recall procedures/claims inquiries. Attend warranty-related training supplied by vendors. Update Fleet Operations and Asset Management teams on the latest warranty and recall documentation/requirements.\n\nDevelop vendor warranty/recall KPIs, provide warranty terms and conditions expertise, and analyze warranty/recall data to ensure compliance in collaboration with the Asset Management and Sourcing teams.\n\nDevelop strong relationships with vendors, Fleet Operations, Asset Management, Fleet Leadership, and other XE stakeholders (e.g., Finance, Accounting, Sourcing and Purchasing, IT).\n\nMinimum Requirements\nBachelor's degree or equivalent combination of education and experience in Business, Automotive Technology, or related field.\n\nFive to seven years of experience in fleet program management with a focus in recall/warranty management, procurement, asset management, or similar experience.\n\nPrevious experience at a dealership with warranty experience or within the utilities sector preferred.\n\nExperience working with light, medium, and heavy-duty vehicles with complex utility upfitting preferred.\n\nExperience with Microsoft Office Suite and Fleet management tools preferred.\n\nStrong interpersonal and relationship skills required.\n\nStrong change management and process improvement skills.\n\nLeadership skills as well as excellent organizational, interpersonal, and communication skills necessary.\n\nRequired to attend meetings in various locations, up to 20% travel; driver's license required.\n\nOur culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.\nOur Values\nConnected, Committed, Trustworthy, Safe\nOur Employee Commitments\nWork that makes a difference\nA team you can count of\nOpportunities to grow\nRewards that help you thrive\nXcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.\nNon-BargainingThe anticipated starting base pay for this position is: $73,700.00 to $104,633.33 per yearThis position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Flexible Spending Account, Health Care Flexible Spending Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave\nBenefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.\nIn any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation.You will not be penalized for redacting or removing this information.\nDeadline to Apply: 10/16/26EEO is the Law (PDF) | Equal Opportunity Statement (PDF) | Employee Rights (PDF)\nAll Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.\nAccessibility Statement\nXcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form. For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. 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