{"id":2395908,"url":"https://alion.io/job/xcel-energy-it-engineer","title":"IT Engineer","company":{"id":1754815,"name":"Xcel Energy","domain":"xcelenergy.com","url":"https://alion.io/company/xcelenergy","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minneapolis, United States","Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":97600,"max":138600,"currency":"USD","period":"year","gross":null,"usd_annual":138600},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Claude Code","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Scrum","optional":false},{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false},{"name":"Waterfall","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-12T22:33:37Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-12T22:33:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. \nXcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.\nXcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday-Thursday); however, work location expectations vary based on role, team, and business needs.Position Summary\nThe IT Engineer is responsible for designing, implementing, supporting, and continuously improving endpoint technologies that enable a secure, productive, and modern digital workplace. This role supports the enterprise endpoint ecosystem across Windows, macOS, iOS/iPadOS, and Android platforms, leveraging technologies such as Microsoft Intune, Jamf Pro, endpoint security, automation, and Digital Employee Experience (DEX) solutions.\nWorking closely with architecture, security, infrastructure, and business teams, the engineer delivers scalable technology solutions, drives operational excellence, and enhances the employee experience through modern management practices and continuous improvement. The ideal candidate brings expertise in endpoint management, automation, and enterprise support technologies, with a passion for innovation, reliability, security, and user experience.\nEssential Responsibilities\n\nSolution Delivery: Lead and support solution lifecycle technical activities for endpoint, mobility, and digital workplace technologies. Ensure solutions are designed for great user experience, operational performance, security, and scalability. Lead design efforts, ensuring Enterprise Architecture, Security, Operations, and Compliance requirements are continuously integrated into solutions. Manage and support endpoint platforms including Microsoft Intune, Jamf Pro, Windows Autopilot, Apple Business Manager, and related technologies. Provide input to cost and schedule estimation. Responsible for overall integrity of system design and operation. Oversee vendor activities.\nOperations: Review solution performance and continually assess the health of endpoint platforms and systems. Track and drive awareness of operational and technical debt risks. Provide escalated support for incident and problem management. Utilize analytics, endpoint telemetry, and Digital Employee Experience (DEX) tools to improve availability, reliability, efficiency, capacity, and user satisfaction. Develop automation and proactive remediation solutions using scripting and modern management capabilities. Monitor device compliance, patching, endpoint security, and lifecycle processes. Oversee vendor activities.\nSubject Matter Expertise: Continuously stay current on, and apply, technical industry knowledge pertaining to endpoint management, mobility, automation, Digital Employee Experience (DEX), security, and emerging technologies. Maintain expertise in Microsoft Intune, Jamf Pro, device lifecycle management, endpoint security, and modern workplace technologies. Evaluate and leverage automation, AI-enabled capabilities, and industry best practices to improve operational effectiveness and employee experience.\nRelationship Management: Conduct peer reviews and approve system changes and technical solution designs. Coach and mentor less experienced team members. Partner cross-organizationally with Service Desk, Security, Infrastructure, Architecture, and Engineering teams to deliver secure, scalable, and cost-effective solutions. Provide in-depth technical information and recommendations to stakeholders as needed. Collaborate with business teams to identify opportunities for continuous improvement and drive adoption of modern endpoint, mobility, and employee experience solutions.\nMinimum Requirements\n\nSeven years of related functional experience. \nBachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position. \nExcellent communication skills, effective with varying organizational levels and skill set, and able to translate between technical and non-technical concepts.\nExcellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive inovation and business results.\nExperience managing the lifecycle of technical solutions. \nDeep Subject Matter Expertise within the respective system domain products, platforms, processes and architecture. \nBroad general knowledge of technology architecture, infrastructure, network, security and software principles and models.\nExperience working in partnership with internal and external vendors. \nProven analytical, problem-solving and troubleshooting skills. \nExtensive knowledge of future technology trends within area of expertise.\nDemonstrated leadership on technical aspects of large-scale projects.\nExperience with delivery methodologies (Waterfall, Agile, Scrum) and operational models (ITIL). \nExperience and understanding of core IT Service Management functions, such as Change Management and Incident Management.\nPreferred Requirements\nDesign, implement, and support modern endpoint management solutions across Windows, macOS, iOS/iPadOS, and Android using Microsoft Intune, Jamf Pro, Apple Business Manager, Windows Autopilot, and Microsoft Entra ID.\nDrive automation and operational efficiency through scripting and automation technologies such as PowerShell, Python, Bash, APIs, and proactive remediation solutions that reduce manual effort and improve service quality.\nStrengthen endpoint security and compliance by implementing modern management best practices, vulnerability remediation, patch management, device compliance, Conditional Access, and other security controls.\nLead and enhance the digital employee experience by leveraging endpoint analytics, telemetry, user feedback, and Nexthink insights to improve device performance, reliability, and employee productivity.\nServe as a technical expert and problem solver, partnering with Service Desk, Infrastructure, Security, and Engineering teams to troubleshoot complex endpoint, application, mobility, and connectivity issues while supporting ServiceNow-based ITSM processes.\nChampion innovation and continuous improvement, staying current with emerging technologies, including AI-enabled tools such as Microsoft Copilot, Copilot Studio, and Claude Code, and identifying opportunities to enhance the employee technology experience through modern workplace solutions.\nOur culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.\nOur Values\nConnected, Committed, Trustworthy, Safe\nOur Employee Commitments\nWork that makes a difference\nA team you can count of\nOpportunities to grow\nRewards that help you thrive\nXcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.\nNon-BargainingThe anticipated starting base pay for this position is: $97,600.00 to $138,600.00 per yearThis position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Flexible Spending Account, Health Care Flexible Spending Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave\nBenefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.\nIn any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation.You will not be penalized for redacting or removing this information.\nDeadline to Apply: 10/19/26EEO is the Law (PDF) | Equal Opportunity Statement (PDF) | Employee Rights (PDF)\nAll Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.\nAccessibility Statement\nXcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form. For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. 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