{"id":736581,"url":"https://alion.io/job/xendit-product-manager-developer-experience","title":"Product Manager - Developer Experience","company":{"id":7311,"name":"Xendit","domain":"xendit.co","url":"https://alion.io/company/xendit","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":91,"open_postings":6,"ghost_share":0,"stale_share":0.167,"repost_share":0,"time_to_fill_p50_days":63,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denpasar, Indonesia","Kuala Lumpur, Malaysia","Jakarta, Indonesia","Manila, Philippines","Singapore","Bangkok, Thailand"],"countries":["ID","MY","PH","SG","TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":127000,"period":"year","method":"role_country_seniority_unknown","sample_n":97},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T10:36:48Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-29T16:48:53Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"Xendit is an enterprise payments platform powering complex financial operations across Southeast Asia and global markets. We provide a unified API layer combining payment processing, global payouts, localized FX, identity compliance, and fraud protection. As a trusted financial partner backed by top-tier global investors, Xendit processes high-throughput transaction flows for leading global platforms including Meta, Traveloka, ByteDance, Wise, and Grab, building resilient payment infrastructure to drive regional commerce forward.\nWhy this role exists\nFor a payment-infrastructure company, the product is in large part the API. Developers are both the buyers and the daily users, and the quality of the APIs, SDKs, docs, sandbox, and integration path is the product's real surface. This role owns the developer's journey from first API call to production and scale, the difference between a developer who integrates in an afternoon and one who gives up before their first successful transaction.\nWhat you'll own\nThe roadmap for the developer experience: integration flow, SDKs, documentation, sandbox, error handling, and time-to-first-successful-call.\nDeveloper activation and retention as headline metrics, from sign-up to first production transaction and beyond.\nDiscovery grounded in developer behavior: integration analytics, support and community signals, and direct developer research.\nPartnership with Engineering on API design and DX standards, and prioritization of DX debt against new capabilities.\nClear communication of trade-offs to senior stakeholders, and translation of platform changes into a coherent developer-facing experience.\nHow you will work\nYou report to the Product Design & UX Director for Customer Lifecycle and work most closely with Engineering, whose API and platform decisions shape the experience you own. Part of your early work is helping define where developer-experience ownership sits, since this surface has not had a dedicated product owner before. You are the strategic owner of the developer journey from first API call to production. Your time splits between developer discovery and roadmap delivery, with constant engineering partnership. The domain works from validated findings rather than assumptions and values direct, candid critique.\nWhat we're looking for\nPM experience with API, platform, or developer-facing products. You have owned products where developers are the user.\nGenuine technical fluency. You can read API docs and discuss schemas, auth, and webhooks with engineers, here this is a requirement, not a nice-to-have.\n Demonstrated empathy for developer workflows. 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