{"id":131215,"url":"https://alion.io/job/xero-senior-it-cloud-systems-engineer","title":"Senior Engineer - Enterprise Platforms","company":{"id":5206,"name":"Xero","domain":"xero.com","url":"https://alion.io/company/xero","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":81,"open_postings":19,"ghost_share":0.053,"stale_share":0.526,"repost_share":0.211,"time_to_fill_p50_days":32,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vancouver, Canada","Melbourne, Australia"],"countries":["CA","AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":95000,"max_usd":172000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":225},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Xero","optional":false}],"status":"live","first_seen_at":"2026-08-27T06:59:58Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T15:49:16Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":58},"description":"The role and its impact\nAs a Senior Engineer on the Enterprise Platforms team, you will provide technical expertise across the platforms, integrations, automations, and AI tools that support Xero’s global teams. You will help navigate complex technical challenges from planning through implementation, keeping systems secure, reliable, scalable, and easy to use.\nServing as a trusted technical guide, you will offer practical advice on system changes, incidents, and continuous improvement. Working alongside your Platform Lead, you will improve technical standards, reduce system clutter, and build reusable solutions that make daily work smoother for everyone.\nThe team and how they connect\nThe Enterprise Platforms team partners closely with Product Managers, Analysts, Security, Architecture, and Operations to deliver sensible internal solutions. They look after Xero's core SaaS platforms, cloud services, and custom integrations, collaborating through configuration sessions, pair problem-solving, and shared learning. Together, the team focuses on streamlining workflows and maintaining operational excellence across internal technologies.\nInitially, you will focus on\nEnhancing enterprise SaaS platforms, cloud services, and internal automation workflows using APIs and modern platform features.\n\nDesigning, developing, and supporting integrations, data migrations, and AI-enabled workflows to connect internal systems safely.\n\nInvestigating complex technical incidents, determining root causes, and applying lasting fixes to keep production systems stable.\n\nCreating clear documentation, runbooks, policies, and reusable design patterns to support consistent platform management.\n\nWhere and how you can work\nXero offers a flexible hybrid working model designed to give you balance and connection. You will work from our modern office spaces, coming together with your team on designated boost days to collaborate, connect, and innovate, while enjoying the flexibility to work remotely for the remainder of the week.\nHere are some of the things we are looking for\nA strong background in building, configuring, and supporting cloud services or enterprise SaaS platforms.\n\nPractical experience creating integrations, automations, or system workflows using APIs, scripting, and modern tools.\n\nDemonstrated ability to diagnose technical incidents, resolve root causes, and maintain reliable production environments.\n\nTalent for translating business and user needs into clear, secure, and practical technical solutions.\n\nExpertise in applying security guidelines, access controls, and change management principles within live systems.\n\nSkill in mentoring team members, sharing technical knowledge, and communicating complex technical concepts clearly to diverse stakeholders.\n\nApply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.","description_format":"text","description_chars":2955,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"},{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["HR & Payroll Software","Accounting & Tax Software"],"lifecycle":[{"event":"open","at":"2026-08-27T06:59:58Z"},{"event":"close","at":"2026-10-21T23:05:39Z"},{"event":"reopen","at":"2026-10-22T05:46:24Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.453,"p_room":0.36,"age_days":57,"expected_fill_days":32,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/xero-senior-it-cloud-systems-engineer","json_url":"https://alion.io/job/xero-senior-it-cloud-systems-engineer.json","meta":{"generated_at":"2026-10-24T15:57:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22985,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5206},"rest":"https://alion.io/mcp/rest/get_company?id=5206"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fxero-senior-it-cloud-systems-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fxero-senior-it-cloud-systems-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fxero-senior-it-cloud-systems-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/xero-senior-it-cloud-systems-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fxero-senior-it-cloud-systems-engineer"}]}