{"id":1310690,"url":"https://alion.io/job/xerox-asset-coordinator","title":"Asset Coordinator","company":{"id":63913,"name":"Xerox","domain":"xerox.com","url":"https://alion.io/company/xerox-corp","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":45,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":3,"computed_at":"2026-09-26T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cebu City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":17000,"period":"year","method":"role_country_seniority_unknown","sample_n":51},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-26T15:52:00Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-09-26T19:05:34Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Xerox Holdings Corporation\nFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.\nJOB PURPOSE/MISSION/SUMMARY:\nAsset Coordinators play a crucial role in managing and organization of the client's digital assets. This role encompasses the end-to-end life cycle of Asset Management from start of a contract to the end and in between which involves Account builds, steady state MACD management, device connectivity, reporting etc. Overall, an Asset Coordinator is responsible for managing customer’s assets and account information in Xerox databases from the start of the contract.\nKEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS:\n\nXSM Device Management\nEnsures that incidents raised are addressed and resolved within the predetermined amount of time for each account.\nEnsures that assets are connected to the network and reporting continuously when required (Run Device discoveries)\nEnsures that assets are managed and sending alerts for Supplies and Break Fix\nLoads Map provided in the System as needed and ensure that the asset is placed in the right location in the Map (Asset Mapping)\nEnsures all assigned assets are accurately connected, mapped, and validated within the system, promptly addressing incidents and maintaining data integrity through regular asset validation and management activities.\nXSM Account Management\n\nProcess MACDS (Move, Add, Change, Disposals and Storage)\nSite (Location of the asset), Contacts and Chargeback Code are created per request\nConducts Data Integrity Check to ensure that all assets follow the account requirement (Account Maintenance)\nXSM Meter Management\nAs part of the account maintenance for operational and billing purposes, validate meters and ensures that it is loaded correctly and there are no Invalid Raw Meters or meters outside the daily threshold agreed upon in the statement of work (SOW).\nLoad meter readings are provided manually in the system to ensure that assets that are in contract have meters.\nLoad meter readings as a reportable meter for operational and billing purposes*\nXSM Reporting\nProvide accurate, timely, and professional reports to the account and billing teams for historical analysis, status, and billing purposes.\nGenerate Meter Volume Report and MACD Report\nProvide export of newly discovered devices.\nGenerate and deliver general reports to support operational and billing requirements.\nOthers\n\nConducts targeted QA monitoring and account inspections to ensure data integrity, operational compliance, and timely issue escalation entrusted to individuals with proven operational maturity and performance\nParticipate in and lead discussions\nAssist new team members\nCOMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES:\nSkills\nCommunication (verbal and written), interpersonal, problem-solving, and customer service skills.\nNegotiation and conflict management skills.\nExcellent team working skills and flexibility in approach to work.\nAbility to generate reports suitable for management presentation/audit.\nGood leadership and influence skills.\nAbility to engage socially with clients, partners, or account management teams \nAbility to operate within a team and participate in conference calls\nEye for detail with high level of accuracy; data analysis of large datasets \nAbility to follow processes precisely and execute commands with zero errors \nKnowledge\n\nUnderstanding of Xerox products, solutions, and services (key offerings\nGood knowledge of computer usage and Microsoft Office software (especially Excel) \nAbilities\nAbility to work with minimal supervision; highly self-motivated \nProven track record in delivering high-quality customer service \nAbility to perform and make informed decisions under pressure \nAbility to meet tight deadlines \nAbility to work on a flexible schedule \nMust be able to report to the office \nAbility to comprehend requirements, share points of view, and ask clarifying questions \nCompetencies/Skills\nAnalytical and technical skills \nWritten and oral communications skills \nCommunicates (phone, chat, email) effectively and efficiently to advance business aims and achieve desired results \nInterpersonal and administrative skills \nProblem solving and decision-making skills \nTime and Management Skills \nPrioritizes areas that need attention and provides timely updates for deliverables and inquiries without prodding or follow up","description_format":"text","description_chars":4998,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","Printers & Scanners","Managed Print Services"],"lifecycle":[{"event":"open","at":"2026-09-26T15:52:00Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:6","win:early","comp:brand"],"computed_at":"2026-09-27T01:33:03Z"},"pay":null,"html_url":"https://alion.io/job/xerox-asset-coordinator","json_url":"https://alion.io/job/xerox-asset-coordinator.json","meta":{"generated_at":"2026-09-27T01:33:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1422,"day_limit":5000,"remaining_today":3578,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}