{"id":1283499,"url":"https://alion.io/job/xerox-direct-mail-account-manager","title":"Direct Mail Account Manager","company":{"id":63913,"name":"Xerox","domain":"xerox.com","url":"https://alion.io/company/xerox-corp","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":36,"ghost_share":0,"stale_share":0,"repost_share":0.056,"time_to_fill_p50_days":16,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":44},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-26T03:49:13Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-21T22:09:23Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"About Xerox Holdings Corporation\nFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.\nOverview:\nDM Account Manager will serve as a central point of contact for client communication services, developing a strong understanding of the client’s business and identifying opportunities to enhance the Xerox offering. This role provides collaborative advice across direct mail, print production, and applicable communication channels while ensuring production teams receive clear and comprehensive briefs. The Account Manager will build relationships across tactical, management, and strategic levels while supporting operational excellence.\nWhy Join This Team:\nOpportunity to advise clients on communication services and solutions\nWork collaboratively with client stakeholders and Xerox operational teams\nContribute to continuous improvement and evolving client operating models\nDevelop innovative solutions that support client business objectives\nIdentify opportunities that contribute to account development and revenue growth\nWhat You Will Do:\nManage direct mail print buying across client accounts, receiving client briefs, obtaining costs from Xerox’s established supplier roster, and recommending the right mail pack for each client’s needs\nAdvise clients on direct mail design, format, data requirements, print, fulfilment, and postage options, including relevant postal services and incentives, to help achieve effective campaign outcomes\nManage supplier relationships and negotiate costs while applying commercial awareness to revenue, profit and loss, and opportunities for organic account growth\nCoordinate day-to-day client and internal communication through email and Teams, translating client requirements into clear briefs and job instructions for operational and production teams\nSupport delivery of direct mail and commercial print activity from brief through production, including occasional supplier and printer visits and hosting clients on site when required\nWhat You Need to Succeed:\nExperience in print procurement and account management within Direct Mail and Commercial Print production, including at least two to three years of direct mail experience\nKnowledge of direct mail processes, including data processing, print, fulfilment, and postage\nStrong client-facing, customer service, communication, presentation, and relationship-building skills\nCommercial experience including supplier negotiation, revenue growth, and profit and loss awareness, combined with strong project management and organisational skills\nStrong Excel skills, including data manipulation, LOOKUPS, and pivot tables, along with experience using collaborative workflow software and MI reporting\nHow We Set You Up for Success:\nCollaboration with operational teams to support effective client delivery\nExposure to established client relationships across tactical, management, and strategic levels\nAccess to an established roster of suppliers to support print and direct mail requirements\nOpportunities to contribute to account development and continuous improvement\nA UK remote work model with occasional travel to suppliers and printers as required","description_format":"text","description_chars":3805,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","Printers & Scanners","Managed Print Services"],"lifecycle":[{"event":"open","at":"2026-09-26T03:49:13Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":4,"green_card_filings_12m":0,"median_offered_wage_usd":182500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0},{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; 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