HR Analyst
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Position Summary
The HR Analyst I - People Operations is responsible for independently executing standard Hire to Retire operational activities across the employee lifecycle with limited supervision. The role manages offer processing, onboarding coordination, background verification follow-up, employee documentation, lifecycle transactions, benefits administration, case resolution, HR reporting, and stakeholder coordination while ensuring data accuracy, compliance, and adherence to service level agreements (SLAs).
Key Responsibilities
Manage standard offer management activities, including preparing, validating, and issuing employment offers while ensuring compliance with organizational policies and approval processes.
Coordinate onboarding and pre-boarding activities, including employee documentation, system access coordination, new hire readiness, and stakeholder follow-up to support a seamless onboarding experience.
Coordinate and monitor background verification activities, ensuring pre-employment screening requirements are completed before onboarding and escalating exceptions as needed.
Prepare, maintain, and validate employment documentation, including employment contracts, policy acknowledgements, employee letters, and personnel records.
Process standard employee lifecycle transactions, including probation confirmations, manager changes, employee transfers, promotions, job changes, compensation updates, and employee reference requests while ensuring HR system accuracy.
Maintain employee master data and organizational records by ensuring data accuracy, completeness, confidentiality, and compliance with established data governance standards.
Administer standard employee benefits transactions, including insurance administration, leave management, disability program support, and benefit-related employee transactions in accordance with company policies.
Manage and resolve standard employee HR cases by researching employee records, applying documented procedures, coordinating with stakeholders, and ensuring timely resolution within agreed service levels.
Prepare, validate, and distribute HR operational reports, workforce metrics, management dashboards, and recurring reporting inputs.
Partner with HR Business Partners, managers, employees, Payroll, Finance, Centers of Excellence, and other stakeholders to support effective delivery of HR services.
Support process standardization, automation initiatives, continuous improvement projects, documentation updates, system testing, and operational excellence activities.
Contribute to HR operational projects, reporting requests, transition activities, ad hoc analysis, and special assignments by providing data, documentation, and process support.
Ensure all assigned HR operational activities comply with Xerox policies, statutory requirements, internal controls, audit standards, and service level agreements (SLAs).
Qualifications
Degree in Human Resources, Business Administration, Management, or related discipline.
2-4 years of experience in HR Operations, Shared Services, Employee Lifecycle Management, or a related HR service delivery environment.
Experience working with HRIS platforms such as Workday, Oracle HCM, or similar systems is preferred.
Required Skills
HR Operations & Employee Lifecycle Management
Offer Management & Onboarding Coordination
Background Verification Coordination
HRIS & Data Management
Employee Documentation & Records Governance
Benefits Administration
Case Management
HR Reporting & Analytics
Microsoft Excel and Microsoft Office Suite
Customer Service & Stakeholder Management
Problem Solving & Analytical Thinking
Attention to Detail
Process Improvement & Continuous Improvement