Lease Administration Specialist - Order-to-Cash

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:

The Lease Administration Specialist is responsible for reviewing, validating, booking, and funding lease contracts while ensuring compliance with leasing business quality standards, regulatory requirements, and internal controls. This role serves as a key liaison among sales teams, dealer partners, customers, finance, legal, and operations stakeholders to support efficient contract processing, customer service, billing, and lease administration activities. The position plays a critical role in maintaining operational accuracy, customer satisfaction, and timely revenue realization.

Why Join This Team:

• Play a key role in supporting the end-to-end lease contract lifecycle and revenue realization activities
• Partner with cross-functional teams across Sales, Finance, Legal, Operations, and Customer Service
• Gain exposure to contract administration, lease funding, billing, and compliance processes
• Contribute to operational excellence through quality controls and process improvement initiatives
• Develop expertise in financial services operations, lease management, and stakeholder collaboration

What You Will Do:

• Review lease funding packages to validate contract completeness, signatures, pricing, payment structures, equipment details, and approval requirements
• Ensure all contracts comply with Leasing Business Quality Criteria (LBQC), regulatory requirements, and internal control standards before booking
• Review, approve, activate, and book lease contracts within established service-level timelines
• Countersign lease agreements and supporting contractual documentation as required
• Process and coordinate lease funding activities to ensure timely contract settlement and activation
• Complete daily contract settlements and funding-related transactions
• Ensure partner billing activities are accurately processed and completed
• Review, approve, and facilitate issuance of first invoices in accordance with contractual requirements
• Support customer service inquiries and assist with early-stage collection activities when required
• Maintain ongoing communication with dealer partners, customers, sales organizations, and internal support teams regarding contract status and issue resolution
• Collaborate with Finance, OTC, Legal, Sales, and Operations stakeholders to resolve contract and billing issues
• Participate in operational reporting, KPI monitoring, system testing, and process improvement initiatives

What You Need to Succeed:

• Bachelor's degree in Business Administration, Finance, Accounting, Economics, or a related field is preferred
• At least 1 year of experience in lease administration, lease operations, customer service, or related financial services roles
• Experience in contract administration, financial services operations, or Order-to-Cash environments is preferred
• Understanding of lease contract structures, funding processes, and contract lifecycle management
• Knowledge of compliance requirements, internal controls, and lease administration best practices
• Strong analytical, problem-solving, and organizational skills
• Excellent attention to detail and commitment to accuracy
• Strong communication and stakeholder management skills
• Proficiency in Microsoft Office applications, particularly Excel
• Ability to work effectively in a fast-paced, service-level-driven environment while managing multiple priorities

How We Set You Up for Success:

• Structured onboarding and training on lease administration processes, systems, and compliance requirements
• Exposure to end-to-end lease operations, contract management, and funding activities
• Opportunities to collaborate with global stakeholders across Sales, Finance, Legal, and Operations
• Participation in business transformation, process improvement, and automation initiatives
• Continuous development opportunities to strengthen contract administration, financial services, and operational excellence skills
• Supportive team environment focused on collaboration, quality, and professional growth