{"id":2522832,"url":"https://alion.io/job/xerox-sales-support-representative","title":"Sales Support Representative","company":{"id":63913,"name":"Xerox","domain":"xerox.com","url":"https://alion.io/company/xerox-corp","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":34,"ghost_share":0,"stale_share":0,"repost_share":0.029,"time_to_fill_p50_days":13,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cebu City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T11:34:54Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T17:50:16Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Xerox Holdings Corporation\nFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.\nOverview\nJoin Xerox as a Sales Support Representative and play an important role in helping our sales teams and partners succeed.\nYou will work closely with Account Managers and Territory Sales Managers to provide day-to-day support across pricing, product recommendations, sales programs, orders, bids, and customer inquiries. You will also coordinate with internal teams to resolve issues and ensure our partners and customers receive timely and accurate support.\nThis role is ideal for someone who is organized, customer-focused, comfortable working with different teams, and enjoys solving problems in a fast-paced sales environment.\nBenefits We Offer\nAt Xerox, we want our people to grow and succeed. Depending on local eligibility and company policy, our benefits may include:\nCompetitive compensation and benefits\nHealth and wellness programs\nPaid time off and company-recognized holidays\nLearning and career development opportunities\nEmployee recognition and engagement programs\nAn inclusive and collaborative work environment\nWhat You Will Do:\nSupport Account Managers and sales teams with day-to-day customer and partner needs.\nProvide information on products, pricing, promotions, programs, inventory, and orders.\nCreate and manage special bids, rebate claims, and sales support requests.\nTrack sales performance, inventory, orders, and product consumption and provide updates to Account Managers.\nManage shared mailboxes and customer or partner cases from request through resolution.\nCoordinate with internal teams to resolve pricing, order, supply chain, and technical support concerns.\nRecommend products based on customer requirements.\nPrepare presentations, flyers, product information, and other materials to support sales activities.\nMaintain accurate information and ensure requests are completed efficiently and on time.\nWhat You Need to Succeed:\nCollege graduate or bachelor's degree holder.\nAt least 2 years of relevant BPO, sales support, customer service, or related experience.\nStrong written and verbal communication skills.\nGood organizational skills and attention to detail.\nAbility to manage multiple requests and priorities.\nStrong customer service and problem-solving skills.\nAbility to work effectively with sales teams, customers, partners, and other departments.\nComfortable learning and using CRM, order management, and other business systems; experience with Microsoft Dynamics or similar platforms is an advantage.\nHow We Set You Up for Success:\nHands-on training of Xerox solutions and all aspects of the sales support specialist role and responsibilities\nJob shadowing to thoroughly prepare you\nOngoing career development training\nWith Our Technology, Build Your Future at Xerox. 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