Shop Technician - Canton, OH
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Overview:
Xerox corporation, is seeking a motivated Shop Technician to join our team based in Canton, OH. The Shop Technician is responsible for set-up and refurbishment of a variety of printers and copiers, including Xerox and other manufacturers. This is a full-time opportunity in a shop / warehouse setting.
What You’ll Do:
- Assemble and refurbish various models and manufacturers of copiers and printers for our customers.
- Customize and install software, applications and other customer requested programs.
- Troubleshoot, breakdown and diagnose equipment in need of repair, including software and hardware updates.
- Test equipment for performance and copy quality.
- Ensure that required materials are included in packaging.
- Confirm that corresponding assigned serial numbers match with order requests.
- Update the operations team on the status of each work order.
- Assist with warehouse operations such as unboxing and distributing materials while maintaining a clean, organized and safe work environment.
What You Need to Succeed:
- Displays a willingness to be trained on digital office equipment.
- Prior hands-on experience with troubleshooting, mechanical and electrical equipment repairs.
- Ability to use hand tools.
- Strong time management skills.
- Ability to lift, push, pull and maneuver objects weighing up to 100lbs.
- Experience using smartphones, laptops and tablets with exposure to Microsoft Office (Word, Excel, and Outlook).
- Previous experience with software and hardware updates preferred.
- Familiarity with networking and internet connectivity preferred.
- Experience with copiers and printers preferred.
How We Set You Up for Success:
- Hands-on training of Xerox equipment and all aspects of the Shop Technician role and responsibilities.
- Job shadowing to prepare you to perform repairs, set-ups and troubleshoot independently.
- Ongoing career development.
What We Offer:
- Competitive compensation (hourly compensation and applicable overtime).
- Comprehensive benefits offerings (including medical, dental, vision, and life insurance).
- Retirement plan - 401k.
- Paid holidays, personal choice days and paid time off.
- A culture that offers flexibility and a healthy work-life balance.