Technical Writer

Xerox • English: B2 • Commerce • Consumer Goods • Bachelor's Degree • 7 hours ago
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Remote/Hybrid
Seniority
Middle · 3+ years exp
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Xerox

Headquartered in Norwalk, Connecticut, Xerox is a global workplace technology company that pioneered modern office printing and digital document systems. The company offers a comprehensive portfolio of hardware, software, and services, ranging from advanced multifunction printers to automated workflow management solutions. By integrating innovative document management and digital transformation tools, it helps businesses worldwide streamline operations and enhance productivity.
xerox.com • HQ: Norwalk, United States • Consumer Goods • Information Technology • Commerce • 1001-5000 employees • Est. 1906

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview

Do you have a talent for creating clear, user-friendly instructions? Can you translate complex technical concepts into simple, easy-to-understand content? Are you comfortable collaborating with cross-functional teams?

We are looking for an experienced Technical Writer to develop accurate, comprehensive, and user-focused documentation, including user guides, help content, and instructional materials for a global audience.

Key Responsibilities

  • Create and maintain user guides, help documentation, and instructional content
  • Translate complex technical information into clear, concise language
  • Collaborate with engineering, product, and support teams to gather and validate information
  • Ensure consistency, accuracy, and completeness of all documentation
  • Contribute to multimedia content, including instructional videos
  • Qualifications

Education

  • Bachelor’s degree in Engineering, Information Technology, or a related field OR Bachelor’s degree in Journalism, English, Communications, or a related discipline

Experience

  • At least 3 years of experience in technical writing or writing for technical/diagnostic content
  • Experience working in a structured authoring environment is preferred

Attributes

  • Strong sense of ownership and accountability
  • Core Competencies
  • Excellent written and verbal communication skills
  • Ability to work independently and collaboratively
  • Strong attention to detail and commitment to quality
  • Adaptability in a multicultural and dynamic environment

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