{"id":4053309,"url":"https://alion.io/job/xiaomi-technical-manager-quality-manager","title":"Technical Manager + Quality Manager","company":{"id":105,"name":"Xiaomi","domain":"mi.com","url":"https://alion.io/company/xiaomi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Feishu","truth_index":{"grade":"C","score":68,"open_postings":1081,"ghost_share":0.45,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":109,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Munich, 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complex technical cases and escalations, ensuring timely and effective resolution.\n· Provide technical guidance on product operation, diagnostics, troubleshooting, repair and maintenance.\n· Coordinate technical investigations for recurring product failures and field issues.\n· Ensure appropriate technical support documentation, service instructions and troubleshooting guidelines are available.\n· Support the development and implementation of technical service procedures.\n· Monitor and analyze technical issues reported on Monthly and Quarterly basis.\n· Track the effectiveness of implemented technical solutions.\n· Coordinate technical knowledge sharing across European markets.\n任职要求 / Requirements\nRequired Qualifications\nBachelor's or Master's degree in Automotive Engineering, Mechanical Engineering, Electrical Engineering, Mechatronics, Meister Technician or a related technical discipline.\nMinimum 8-10 years of automotive industry experience.\nAt least 3-5 years in technical service, after-sales engineering, field service or technical support management.\nProven experience supporting automotive OEMs, distributors, dealers or service networks.\nStrong experience in technical troubleshooting, field issue management and root cause analysis.\nExperience coordinating technical issues with international engineering and manufacturing teams.\nPrevious experience managing customer technical escalations and team members.\nKnowledge of EV automotive systems, components and vehicle technologies relevant to the company's products.\nFluency in English, another European Language or Chinese is a plus.","description_format":"text","description_chars":2082,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced 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