{"id":3035652,"url":"https://alion.io/job/xiente-processes-and-learning-specialist-2","title":"Processes and Learning Specialist","company":{"id":2652489,"name":"xiente","domain":"xiente.org","url":"https://alion.io/company/xiente","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Education","role_family":"Education","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":55000,"currency":"USD","period":"year","gross":null,"usd_annual":55000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-21T20:15:21Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-23T05:21:24Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Description\nProcesses & Learning Specialist (Bilingual English/Spanish Required)\nDepartment: People & Culture\nReports To: VP of People & Culture\nStatus: Full-Time | In-Person\nLocation: Philadelphia, PA\nSalary: $50,000 - $55,000 per year\nImprove Processes. Develop People. Drive Organizational Excellence.\nXiente is seeking a highly organized, bilingual, and experienced Processes & Learning Specialist to join our People & Culture team.\nThis is an exciting opportunity for a professional who is passionate about process improvement, employee development, onboarding, training, and organizational effectiveness. The Processes & Learning Specialist will play a critical role in ensuring employees receive an exceptional onboarding experience, managers have effective tools and resources, and organizational processes are documented, streamlined, and continuously improved.\nThe ideal candidate is a strong facilitator, project coordinator, relationship-builder, and problem solver who thrives in a collaborative, mission-driven environment.\nWhy Join Xiente?\nPlay a key role in shaping the employee experience.\nLead initiatives that strengthen onboarding, learning, and organizational effectiveness.\nCollaborate with leaders across the organization.\nDevelop systems, training programs, and resources that create operational excellence.\nHelp build a culture focused on learning, accountability, and continuous improvement.\nJoin an organization committed to strengthening children, families, employees, and communities.\nPosition Summary\nThe Processes & Learning Specialist supports the People & Culture Department by coordinating onboarding, employee learning and development initiatives, training compliance, process improvement projects, and organizational documentation.\nThis position works closely with managers and department leaders to improve internal processes, develop and maintain organizational SOPs, coordinate employee training programs, facilitate onboarding, and drive learning initiatives that improve employee performance and organizational effectiveness.\nSuccess in this role is measured through onboarding effectiveness, employee training completion rates, employee and manager satisfaction, process improvement outcomes, and organizational efficiency.\nRequirements\nRequired Qualifications\nCandidates MUST Meet ALL of the Following Requirements:\nBachelor's Degree in Human Resources, Business Administration, Organizational Development, Education, Psychology, Communications, or a related field required.\n Fluent in both English and Spanish (speaking, reading, and writing) required.\n Minimum of five (5) years of experience in Human Resources, Learning & Development, HR Operations, Employee Training, Organizational Development, Process Improvement, Operations, or a related field.\nExperience coordinating and facilitating employee onboarding programs.\nExperience facilitating presentations, orientations, workshops, trainings, or professional development sessions.\nExperience creating, maintaining, and improving Standard Operating Procedures (SOPs), workflows, process maps, job aids, and operational documentation.\nExperience developing training materials, employee resources, onboarding materials, presentations, and learning content.\nExperience coordinating organizational training programs and employee learning initiatives.\nStrong organizational, project management, analytical, and problem-solving skills.\nExcellent verbal and written communication skills in both English and Spanish.\nProficiency with Microsoft Office Suite and business technology platforms.\nExperience using HRIS systems, Learning Management Systems (LMS), or similar HR technology platforms.\nAbility to work independently, maintain confidentiality, manage multiple priorities, and meet deadlines.\nExperience working in a nonprofit, social service, educational, community-based, or mission-driven organization.\nCandidates who do not meet the bilingual requirement or minimum experience requirements will not meet the minimum qualifications for this position.\nEssential Duties & Responsibilities\nProcess Improvement & Organizational Effectiveness\nMap, analyze, document, standardize, and continuously improve organizational processes.\nIdentify opportunities to improve efficiency, consistency, employee experience, compliance, and operational effectiveness.\nDevelop and maintain SOPs, workflows, process maps, checklists, job aids, and procedural documentation.\nMaintain a centralized repository of organizational processes, training materials, and operational resources.\nConduct periodic reviews to ensure process documentation remains accurate and current.\nPartner with department leaders to identify process gaps and implement approved improvements.\nSupport change management and continuous improvement initiatives.\nEmployee Onboarding & Orientation\nCoordinate onboarding activities from pre-employment through new hire integration.\nFacilitate engaging new employee orientation sessions.\nEnsure completion of onboarding documentation, training assignments, introductions, and required employment activities.\nMonitor onboarding milestones and compliance requirements.\nConduct onboarding follow-ups to evaluate employee experience and identify opportunities for improvement.\nPartner with supervisors to support successful employee transitions into their roles.\nLearning & Development\nCoordinate learning and development programs across the organization.\nSupport annual training plans and organizational learning initiatives.\nConduct training needs assessments in partnership with leadership and managers.\nCoordinate training calendars, registrations, logistics, communications, and reporting.\nDevelop and update training materials, onboarding guides, presentations, toolkits, SOPs, job aids, and learning resources.\nFacilitate learning sessions, workshops, orientations, and employee development activities.\nMonitor completion of required trainings and ensure compliance with mandatory learning requirements.\nMaintain accurate employee training records and documentation.\nOrganizational Collaboration & Employee Support\nBuild positive working relationships with employees, managers, and executive leadership.\nProvide exceptional customer service to internal stakeholders.\nSupport organizational initiatives related to culture, engagement, learning, and professional development.\nAssist departments with documentation, workflow development, and process standardization.\nPromote a culture of accountability, communication, learning, and continuous improvement.\nReporting & Administrative Functions\nPrepare reports, dashboards, presentations, and process documentation for leadership.\nTrack onboarding completion, training participation, compliance rates, and learning outcomes.\nMonitor organizational learning metrics and identify improvement opportunities.\nAssist with audits and documentation reviews as necessary.\nMaintain accuracy and confidentiality of employee and organizational information.\nWhat We're Looking For\nThe ideal candidate:\nIs fully bilingual in English and Spanish.\nEnjoys improving systems, processes, and employee experiences.\nHas exceptional organizational and project coordination skills.\nIs confident facilitating trainings and presenting to groups.\nCan effectively manage multiple projects and deadlines simultaneously.\nUses technology to improve efficiency and effectiveness.\nCommunicates professionally with employees at all organizational levels.\nEnjoys collaborating with managers and leadership.\nIs a strategic thinker who can translate business needs into practical solutions.\nValues continuous learning, innovation, and operational excellence.\nKey Performance Indicators\nSuccess in this position includes:\n100% completion of new employee onboarding requirements within established timelines.\nOrganizational training compliance maintained at 95% or higher.\nHigh employee and manager satisfaction with onboarding and learning programs.\nTimely review and maintenance of SOPs, workflows, and organizational documentation.\nSuccessful implementation of process-improvement initiatives that increase efficiency and consistency.\nAccurate maintenance of employee learning and training records.\nBenefits\nEligible employees may receive:\nHealth Insurance\nDental Insurance\nVision Insurance\nLife Insurance\nPaid Time Off\n401(k)\nProfessional Development Opportunities\nEmployee Assistance Program\nPaid Holidays\nWork Location\nPhiladelphia, PA In Person Regular and reliable attendance is an essential function of this position.\nJoin Our Mission\nAt Xiente, we believe strong organizations are built through strong people, efficient systems, and continuous learning. The Processes & Learning Specialist plays a critical role in creating an exceptional employee experience while helping the organization operate more efficiently and effectively.If you are a bilingual professional with experience in Human Resources, Learning & Development, Organizational Development, Employee Training, Process Improvement, and process documentation, we encourage you to apply. Join us and help create the processes, systems, and learning experiences that empower our employees to succeed and advance our mission.Xiente is an Equal Opportunity Employer committed to fostering an inclusive workplace and supporting the development of employees, families, and communities.\nSalary Description\n$55,000 a year","description_format":"text","description_chars":9391,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Continuous learning","Dental insurance","Health insurance","Life insurance","Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Standards & Industry Bodies"],"lifecycle":[{"event":"open","at":"2026-10-21T21:19:32Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":87500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":50,"reasons":["conf:0","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":55000,"is_top_pay":false},"html_url":"https://alion.io/job/xiente-processes-and-learning-specialist-2","json_url":"https://alion.io/job/xiente-processes-and-learning-specialist-2.json","meta":{"generated_at":"2026-10-23T05:49:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9468,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2652489},"rest":"https://alion.io/mcp/rest/get_company?id=2652489"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fxiente-processes-and-learning-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fxiente-processes-and-learning-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fxiente-processes-and-learning-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/xiente-processes-and-learning-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fxiente-processes-and-learning-specialist-2"}]}