# Experienced Virtual Medical Assistant (Associate)

Xillium Professional Services is a leading operations company based in the Philippines, specializing in virtual medical assistant services for US healthcare providers. As part of our dedicated team, you will play a vital role in supporting clinics and healthcare professionals remotely, ensuring seamless patient care and operational efficiency. Key responsibilities include: Managing patient scheduling for appointments, surgeries, and procedures Handling prescription refills and coordinating medications Performing insurance verification and supporting medical billing processes Maintaining and updating patient medical records Supporting telehealth consultations and virtual care coordination Facilitating communication between patients, families, and medical staff Providing general administrative and operational support to assigned clinics or providers Requirements Required Qualifications: BS Nursing or allied health graduate (registered or underboard) Background working in a BPO healthcare account or clinical/hospital setting US healthcare insurance verification experience Prior HIPAA/PHI handling experience or HIPAA training Professional fluency in English (written and verbal) Able to

- **Id**: 880366
- **Url**: <https://alion.io/job/xillium-experienced-virtual-medical-assistant-associate>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Locations**: Iloilo City, Philippines, Baguio, Philippines, Roxas, Philippines
- **Countries**: PH
- **Hiring countries**: PH
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-08T00:00:00Z
- **Employer posted date**: 2026-09-08
- **Last verified at**: 2026-11-14T00:40:31Z
- **Board verified**: yes
- **Days open**: 67
- **Description format**: text
- **Description chars**: 2529
- **Description truncated**: no
- **Benefits**: Continuous learning
- **Relocation offered**: no
- **Industries**: Telemedicine & Virtual Care, Recruiting & Staffing

## Company

- **Id**: 680410
- **Name**: Xillium
- **Domain**: xillium.com
- **Url**: <https://alion.io/company/xillium>
- **Is staffing agency**: no
- **Employer type**: staffing
- **Is intermediary**: no
- **Ats vendor**: Workable

### Truth index

- **Grade**: A
- **Score**: 92
- **Open postings**: 3
- **Ghost share**: 0
- **Stale share**: 0.333
- **Repost share**: 0
- **Computed at**: 2026-11-12T10:38:37Z

## Salary estimate

- **Min usd**: 8000
- **Max usd**: 21000
- **Period**: year
- **Method**: role_country_seniority_unknown
- **Sample n**: 36

## Technologies

- **HIPAA** — Optional: no

## Trust

- **Level**: ok
- **Repost count**: 0
- **Days open**: 66

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: English; Level: Advanced (C1); Optional: no

## Hiring locations

- **Philippines** — Iso: PH; Kind: country

## Lifecycle

- Event: open; At: 2026-09-14T00:29:29Z

## Liveness

- **Score**: 12
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.44
- **P room**: 0.28
- **Age days**: 65
- **Expected fill days**: 27
- **Reasons**: conf:7, win:tail, crowd:
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.