{"id":2730940,"url":"https://alion.io/job/xnrgy-climate-systems-advanced-trainer","title":"Advanced Trainer","company":{"id":685893,"name":"XNRGY Climate Systems","domain":"xnrgy.com","url":"https://alion.io/company/xnrgy","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Education","role_family":"Education","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mesa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":149000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":75},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Instructor","optional":false}],"status":"live","first_seen_at":"2026-10-16T17:20:55Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T17:26:48Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"XNRGY Climate Systems is a North American leader in the sustainable design and advanced manufacturing of custom air-handling and liquid-cooling systems. With decades of HVAC engineering and manufacturing expertise, XNRGY delivers innovative, energy-efficient solutions for mission-critical industries, including hyperscale and modular data centers, healthcare, life sciences, semiconductors, and advanced manufacturing.\nXNRGY is building and expanding its mission-critical service and technical-training capabilities to support its growing installed base of liquid-cooling and chiller products. As part of this growth, XNRGY is seeking an experienced Advanced Trainer - Lead Instructor to build, lead, and continuously improve technical training for its air-cooled oil-free centrifugal chiller product range.\nThe Advanced Trainer is the lead instructor and program owner for XNRGY’s three-day startup and service certification program. This position owns the development and delivery of instructional materials, practical laboratory exercises, assessments, certification standards, training records, and the instructor qualification plan.\nThis position requires more than classroom presentation experience. The successful candidate will combine deep, hands-on chiller service knowledge with the ability to teach technicians to a measurable competency standard. This individual must be capable of introducing faults into a live machine, guiding technicians through structured diagnosis, and safely restoring the equipment to a known operating condition.\nThe Advanced Trainer will work closely with Product Engineering, Technical Services, Service Operations, the Product Service Engineer, the Technical Writer, and factory and field personnel to ensure training reflects approved technical documentation and actual equipment performance.\nThis is an individual-contributor role with no direct reports. The Advanced Trainer will lead classes supported by co-instructors and laboratory personnel drawn from XNRGY’s factory and field teams. The position reports to the Manager, Technical Services.\nResponsibilities\nBuild, own, and deliver XNRGY’s startup and service certification program for air-cooled oil-free centrifugal chillers.\n\nDevelop and maintain the master syllabus, instructor guides, session presentations, participant workbook, pre-work modules, quick-reference materials, component-identification resources, and related instructional content.\n\nConvert complex product, controls, electrical, thermal, and service information into practical instruction technicians can apply in the field.\n\nDevelop and administer hands-on training covering startup procedures, troubleshooting, escalation, root-cause evidence collection, and return-material authorization requirements.\n\nLead instruction on product configuration, operating limits, application envelopes, piping and instrumentation diagrams, control architecture, HMI navigation, software updates, communications, and structured troubleshooting.\n\nMaintain sufficient technical depth to support or deliver compressor, bearing, drive, electrical-power, and compressor-controller instruction when required.\n\nPersonally lead live startup and troubleshooting laboratories using rotating participant groups.\n\nBuild and maintain a library of fault-injection scenarios covering the injection method, expected fault codes, correct diagnostic path, common errors, safe restoration steps, time limits, and scoring criteria.\n\nTeach technicians to distinguish actual equipment failures from application, controls, communications, setpoint, permissive, timing, and site-related conditions.\n\nMaintain responsibility for test-cell safety during training and restore equipment to a known good condition following every laboratory exercise.\n\nSpecify and coordinate the training assets required for effective delivery, including HMI stations, controller and drive benches, sectioned components, electrical displays, reference materials, and test-cell access.\n\nSecure and protect the test-cell availability required for practical training.\n\nDevelop and maintain written examinations, quizzes, practical sign-off checklists, competency matrices, certification standards, and certificate templates.\n\nVerify participant prerequisites and administer certification requirements consistently.\n\nMaintain training, certification, recertification, expiration, and revocation records to an auditable standard.\n\nEnforce safety-critical and practical qualification requirements without compromising standards to accommodate scheduling or delivery pressures.\n\nEstablish and maintain clear boundaries between certified startup and service work and factory-only or advanced-level activities.\n\nOwn enrolment procedures, prerequisite verification, joining instructions, training-record retention, program evaluations, revision control, and instructor qualification.\n\nLead the internal pilot program and incorporate findings before training is delivered to customers or service partners.\n\nDevelop and implement a train-the-trainer program to qualify additional instructors and create sustainable program capacity.\n\nAdapt delivery for internal technicians, customers, and service partners while protecting confidential and proprietary information.\n\nReview training content against field failures, warranty data, product changes, and technician feedback to keep the program current.\n\nProvide structured feedback to the owners of field documentation when gaps, defects, or usability issues are identified during training development or delivery.\n\nManage class size and instructor coverage to ensure participants receive meaningful hands-on experience rather than observation-only exposure.\n\nRequired Qualifications\nTen or more years of hands-on field-service experience with commercial chillers, including at least five years working with centrifugal machines.\n\nDirect experience personally performing chiller startups, commissioning activities, troubleshooting, and failure diagnosis.\n\nDemonstrated ability to introduce a fault into live equipment and safely return the machine to a known good operating condition.\n\nExperience instructing technicians through formal courses, apprenticeship programs, structured mentoring, or manufacturer training.\n\nAbility to assess demonstrated competence rather than relying solely on course attendance or written testing.\n\nStrong knowledge of chiller-level and plant-level controls, control architecture, HMI navigation, and diagnosis using trend and alarm data.\n\nExperience with Modbus, BACnet, and EtherNet/IP sufficient to teach communications troubleshooting and distinguish network faults from device faults.\n\nAbility to explain setpoint priorities, permissives, safeties, interlocks, and operating sequences.\n\nStrong understanding of evaporator and condenser operation, approach-temperature interpretation, equipment operating envelopes, and site conditions that affect system performance.\n\nAbility to teach technicians how to read piping and instrumentation diagrams, electrical single-line diagrams, control drawings, and product submittals.\n\nCurrent NFPA 70E or CSA Z462 qualification and demonstrated lockout/tagout competence.\n\nRefrigerant-handling certification valid in the country of work.\n\nKnowledge of A2L refrigerants and their applicable handling and safety requirements.\n\nNITC STAR HVACR Mastery certification in the United States, or a 313A, applicable provincial equivalent, or Red Seal certification in Canada.\n\nDemonstrated ability to write professional instructional materials, assessments, practical exercises, and instructor guides.\n\nCandidates will be asked to provide or complete a technical-writing and practical skills assessment. This is a firm requirement of the position.\n\nPreferred Qualifications\nExperience with both magnetic-bearing and foil-bearing centrifugal compressors.\n\nExperience with externally mounted drives, including parameter, firmware, and compatibility management.\n\nFormal instructional-design education or credentials combined with a strong field-service background.\n\nExperience developing learning-management-system or SCORM-compatible training content.\n\nPrevious OEM factory-training, test-cell, or factory-acceptance-testing experience.\n\nExperience delivering certification programs tied to startup authorization, warranty eligibility, or service-partner qualification.\n\nBilingual proficiency in English and French or English and Spanish.\n\nInitial Priorities\nResolve outstanding technical, audience, certification, language, and learning-platform requirements with the appropriate stakeholders.\n\nSecure the test-cell capacity and training assets required for practical instruction.\n\nCoordinate with the owners of field documentation to ensure training is built against approved, controlled procedures and forms.\n\nDevelop the instructor-led course materials, participant workbook, pre-work content, laboratory exercises, and reference resources.\n\nEstablish the assessment framework, including the examination bank, practical sign-off process, fault-injection scenarios, and safe-restoration procedures.\n\nImplement a gated pre-work program that protects classroom time for applied instruction and hands-on practice.\n\nDeliver an internal pilot cohort and treat it as a formal test of the program.\n\nRevise and release the program based on pilot findings before delivering the first customer or service-partner cohort.\n\nEstablish the instructor qualification and train-the-trainer process required to support future program growth.\n\nMaintain certification standards that protect equipment performance, field safety, service quality, and XNRGY’s warranty position.\n\nTravel and Working Conditions\nThis position is based primarily at XNRGY’s factory training facility, with delivery also occurring at regional and customer locations. Approximately 30%-50% travel is required, with increased travel during customer and service-partner training periods.\nLaboratory work involves energized electrical equipment, stored energy, high-speed rotating machinery, A2L refrigerants, and active test-cell conditions. The Advanced Trainer must meet all applicable safety requirements and use the same personal protective equipment required of factory and field personnel.\nCourse-delivery weeks require full working days and may include preparation outside scheduled classroom hours.\nCore Competencies\nTechnical Credibility: Combines deep chiller-service expertise with the practical ability to start, diagnose, fault, and safely restore live equipment.\nInstructional Effectiveness: Converts complex technical information into structured, practical instruction and verifies that participants can demonstrate the required skills.\nSafety Leadership: Maintains uncompromising safety standards around energized equipment, stored energy, rotating machinery, refrigerants, and practical laboratory work.\nAssessment Integrity: Applies certification requirements consistently and treats practical competence as essential to startup authorization and warranty protection.\nTechnical Communication: Produces clear, accurate, and professional instructional materials, assessments, procedures, and instructor guidance.\nProgram Ownership: Establishes disciplined ownership, revision control, recordkeeping, instructor qualification, and continuous improvement across the training program.\nCollaboration: Builds productive working relationships across Product Engineering, Technical Services, Service, Commissioning, Training, Quality, and field operations.\nCustomer-Centric Mindset: Understands the operational impact of effective technical training in mission-critical environments.\nAdaptability: Adjusts instruction for internal employees, customers, and service partners while maintaining technical, safety, and certification standards.\nWhat We Offer\nCompetitive salary with a bonus incentive plan\n\nMedical, dental, and vision insurance\n\n401(k)\n\nEmployee assistance program\n\nPaid time off\n\nA dynamic team open to change 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