{"id":3155059,"url":"https://alion.io/job/xovis-senior-technical-documentation-specialist-mwd","title":"Senior Technical Documentation Specialist (m/w/d)","company":{"id":54319,"name":"Xovis","domain":"xovis.com","url":"https://alion.io/company/xovis","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Umantis","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austria"],"countries":["AT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":115000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe InDesign","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false}],"status":"live","first_seen_at":"2026-10-23T14:13:14Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-30T18:01:27Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Senior Technical Documentation Specialist (m/w/d) 80-100%\nApply now\n\nXovis is an international market leader in people flow. Our hardware and software solutions help companies worldwide measure, analyze and efficiently manage the flow of people - for example, at airports, in retail, on public transport and in building management.\nWe are looking for a Senior Technical Documentation Specialist to join our Product Management & Documentation team. Based in Zollikofen, Bern, you will work closely with colleagues across our Zollikofen and Berlin offices.\nIf you have a strong understanding of products, users, and markets, and know how to deliver the right technical information in the right format at the right time, we'd love to hear from you.\nWhat awaits you: Xovis benefits\nFlexible working hours and hybrid working options\n40-hour work week and 5 weeks of annual leave with additional half-days off on select holidays\nModern, centrally located office right next to Zollikofen railway station\nFree parking\nRegular team events, such as ski weekends and after-work gatherings\nOpen, collaborative culture where colleagues support each other and ideas are welcome\nAttractive employee benefits and pension plans\nWhat you’ll do:\nResponsibility for creating, maintaining and continuously developing technical product and customer documentation for our products in Switzerland and Germany throughout the entire product lifecycle\nContinuous improvement of documentation quality as well as identification of opportunities for automation and optimization\nCreation of user manuals, installation guides, online help, knowledge base articles, release documentation, training materials and digital learning content\nCreation and maintenance of technical graphics, process illustrations and visual documentation content\nDevelopment of documentation concepts for different products, markets and use cases, as well as further development of documentation standards\nEnsuring that regulatory and market-specific requirements for product documentation are met\nAnalysis of customer feedback, support requests and product feedback to identify and close documentation gaps\nWhat makes you stand out:\nSeveral years of experience in technical documentation, ideally in an international B2B environment, including the creation of technical product and customer documentation for hardware and software products\nAlternatively, a degree in Technical Writing, Technical Communication, Computer Science, Engineering or a comparable qualification\nStrong technical understanding and the ability to present complex topics in a clear, structured way\nVery good knowledge of Adobe InDesign, Atlassian Confluence and Jira, including Service Management, as well as experience with AI tools\nExperience in creating graphical and visual documentation content\nUnderstanding of regulatory requirements, applicable standards and market-specific requirements for technical product documentation\nVery good written and spoken English skills; German language skills are an advantage\nWould you like to help shape our day-to-day operations and further develop our technical product and customer documentation? Apply now!\nApply now\nKontakt\nRobin Kaufmann\nHuman Resources\n+41 32 508 35 71\n\n\nJOB OVERVIEW","description_format":"text","description_chars":3263,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"Austria","iso":"AT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Smart Building & Cities","Machine Vision & 3D Cameras"],"lifecycle":[{"event":"open","at":"2026-10-23T14:13:14Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":6,"expected_fill_days":28,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/xovis-senior-technical-documentation-specialist-mwd","json_url":"https://alion.io/job/xovis-senior-technical-documentation-specialist-mwd.json","meta":{"generated_at":"2026-10-30T21:24:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11842,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54319},"rest":"https://alion.io/mcp/rest/get_company?id=54319"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fxovis-senior-technical-documentation-specialist-mwd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fxovis-senior-technical-documentation-specialist-mwd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fxovis-senior-technical-documentation-specialist-mwd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/xovis-senior-technical-documentation-specialist-mwd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fxovis-senior-technical-documentation-specialist-mwd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3155059}},{"tool":"search_jobs","arguments":{"company":"xovis.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3155059},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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