Operations Manager

Job Summary:

The Operations Manager is responsible for managing their respective area(s) including shipping, receiving of items, maintenance, stocking, and pulling products for shipment in their respective area.

Core Duties

• This role is expected to oversee operations in Middle East along with the distribution operations in India
• Management of employees in respective area of operations: shipping, production, receiving, maintenance, inventory, logistics, etc.
• Review shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules.
• Oversee incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.
• Coordinate communication between the warehouse, customer service and sales teams as required to ensure efficient and timely deliveries are occurring.
• Maintain warehouse cleanliness in compliance with OHS and safety policies.
• Equipment maintenance as applicable.
• Provide international documentation as required for all international shipments.
• Establish and maintain good rapport with internal and external customers through effective communication both written and oral.
• Assist with daily, weekly and monthly cycle counting and other inventory management functions as needed.
• Unload, verify, record, and label all incoming deliveries and pickups.
• Maintain the proper working order of all warehouse equipment and tools.
• Ensure compliance throughout the facility to global process standards and work on continuous improvement initiatives.
• Assist with all ISO9001 compliance activities as needed
• Other duties as assigned

Basic Qualifications

• High School diploma or equivalent
• Minimum 5 years progressive management experience in maintenance, warehousing, and shipping operations
• Strong communication skills to deal with customers, employees, carriers, and management
• Proven skillset in organization, problem-solving and great attention to detail
• Knowledge of Microsoft Office Programs
• Ability to lift items / packages (up to 35 lbs. / 15 kg)
• Forklift knowledge and competency certificate a plus
• Travel as per business requirements

Desired Qualifications

• Bilingual: English and local language preferred

XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.