{"id":1203235,"url":"https://alion.io/job/xpera-account-manager-hr-services","title":"Account Manager, HR Services","company":{"id":1324611,"name":"Xpera","domain":"xpera.ca","url":"https://alion.io/company/xpera","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Markham, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":90000,"period":"year","method":"role_country_seniority_unknown","sample_n":535},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-18T21:13:14Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"Xpera HR Services assists clients in mitigating workplace risks by providing essential services, including new employee screening and the ConfidenceLine ethics reporting hotline. These services support organizations in strengthening hiring practices, promoting ethical workplace environments, and providing employees with a trusted channel to report concerns. More information about Xpera can be found at xpera.ca.\n\nAdventurous, Respectful, Determined: We lead with “yes”, trust in our shared expertise, and embrace innovation while holding each other accountable to our vision.\nThe Account Manager, HR Services is a newly created role responsible for driving business growth and managing key client relationships within HR Services. The Account Manager will identify and secure new business opportunities, cultivate existing client relationships, and contribute to revenue and profit growth across the service portfolio.\nReporting to the Vice President, Sales, and working within a collaborative, team-oriented environment, the Account Manager will leverage their business acumen, relationship-building skills, and consultative approach to expand market presence, generate new opportunities, and deepen client engagement.\nThe primary focus of the role will be generating new revenue through proactive business development activities. This includes leveraging an established professional network, identifying and qualifying prospective clients, developing strategic solutions, and successfully converting opportunities into long-term client partnerships. The Account Manager will also participate in the development of bids & proposals, presentations, and service agreements, and will lead negotiations through to contract execution.\nIn addition, the Account Manager will serve as a trusted advisor to an existing portfolio of clients, ensuring a high level of client satisfaction, identifying opportunities for service expansion, and supporting long-term account growth and retention.\nThis hybrid position combines office-based work, remote work from a dedicated home office, and regular travel for client meetings, site visits, trade shows, industry events, conferences, and other business development activities.\nThe compensation structure includes:\nCompetitive base salary \nBonus structure\nMonthly car allowance\nBenefits and RRSP eligibility from day one\nAn employee rewards program \nPerk programs\nWhat you will bring:\nPost-secondary degree or diploma in Business, Human Resources, Marketing, Commerce, or a related discipline; an equivalent combination of education and relevant experience will be considered\nSenior level experience in business development, sales, account management, or client relationship management\nExperience selling professional services, HR services, or business solutions preferred\nDemonstrated success in generating new business and achieving revenue targets\nExperience developing proposals, presentations, and service agreements\nProven ability to build and maintain long-term client relationships\nStrong consultative selling and relationship management skills\nExcellent networking, negotiation, and closing abilities\nExceptional verbal, written, and presentation skills\nStrong business acumen with the ability to understand client challenges and align solutions to business needs\nHighly self-motivated with a results-oriented approach\nEffective organizational and time-management skills with the ability to manage multiple priorities\nProficiency with CRM systems and Microsoft Office applications\nAbility to work independently and collaboratively within a team environment\nValid unrestricted driver’s license and access to a reliable vehicle\nAbility to travel regularly for client meetings, industry events, and conferences\nAbility to maintain a dedicated and professional home office environment\nWe serve a diverse population across Canada and are committed to reflecting that diversity within our workforce. At Xpera HR Services, every employee is encouraged to bring their authentic self to work.\nWe welcome and encourage applications from people with disabilities. Candidates may request accommodations at any stage of the recruitment and assessment process.\nIn accordance with Human Rights and Accessibility legislation, Xpera HR Services is an equal opportunity employer dedicated to an inclusive, barrier-free recruitment experience. Applicants should notify Human Resources if they require any accommodations during the process.\nUnsolicited Outreach Statement - Recruitment Agencies:\nXpera Risk Mitigation & Investigation will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact Xpera employees or managers directly to present candidates. Be advised Xpera will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. 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