Sales Development Representative

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences.

As a Sales Development Representative (SDR), you’ll be the first outreach to prospective customers, educating them on how Momence can help grow their business and free up valuable time. This is an inside sales role, focused on cold calling outbound leads, with the goal of booking meetings with prospective customers for our Account Executives. Your quota is based on qualified opportunities produced from your booked meetings. You will:

• Introduce prospective customers to Momence via cold calls (and the occasional email); while there may be occasional work with warm leads, the core focus of this role is cold calling
• Drive lead generation for the sales team by creating qualified opportunities
• Identify influencers and decision makers in an organization
• Manage sales activities, opportunities, and account information in our CRM (Hubspot)

This role supports Momence’s top-of-the-funnel outbound lead qualification. We like to set the expectation that new SDRs will spend about 12 months learning, growing, and contributing to the team in this role before looking to progress to another role within Momence.

You’ve got the sales know-how; we’ve got the Momence know-how. We’ll set you up with the training, information, leadership, and teammate support you need to hone your skills and experience to suit Momence’s unique value proposition and the prospects in our ideal customer profile(s) (ICP). You’ll spend a training-heavy first week getting a sense of the tools, resources, tech stack, and customer info you need to feel ready hitting the phones in week 2, as you gradually begin ramping to full quota attainment.

This is a full time, non-exempt, remote role for which we’re considering qualified candidates who reside in and are authorized to work from any location in the United States.

Working arrangements:

Fully Remote: You can work fully remote within US in this position, provided you have eligible working rights.

About you

You love speaking with people, enjoy tackling tricky problems, and aren’t the least bit skittish about cold calling. You’re hungry to connect with prospects who respond well to empathy, active listening, curiosity, drive, and customer focus. If you’re driven by quota attainment, love helping small business owners out, are a clever problem solver, have at least a year of successful Sales experience, and feel comfortable with Sales fundamentals (think: closing, overcoming objections, driving the conversation, etc.) this could be a great role for you.

What you should have

While we welcome experience from a wide range of career and industry backgrounds, all candidates should meet the following qualifications for consideration:

• 1+ years of sales experience
• Demonstrated capacity for high volume phone work
  • Successfully ramped Momence SDRs typically average 160+ outbound dials a day (with the use of a dial-assist tool)
• Disciplined work ethic and eagerness to learn
• Excellent phone presence
• An empathetic, service-oriented, problem solving sales approach

We'll be particularly excited if you also have

• 1+ year of outbound cold-calling experience
• Experience working in early stage startups
• Personal or professional experience in the customer verticals we serve (fitness, yoga, wellness, classes, etc.)
• Experience working, communicating, and connecting with small business owners

At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.

Values and Life at Xplor

Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:

• Find a better way
• Do the right thing
• Say it straight
• Win together
• Own the outcome

If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are:

• Paid Parental Leave benefit programs
• #GiveBackDays/Commitment to social impact - 3 extra days off to volunteer and give back to your local community
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
• Access to free mental health support
• Flexible working arrangements

Ready to apply?

To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.

Before you apply

To be considered for employment, you must be legally authorized to work in the United States. This applies to remote roles too, as we can only employ people who reside within the US. Xplor does not sponsor visas, either at the time of hire or at any later time. We're also not able to offer contractor arrangements or Employer of Record engagements for this position at this stage.

Please apply through our careers portal or external job boards only. We're unable to upload emailed applications, as our process requires you to answer screening questions directly.

We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/.

Interview Recording and Background Checks

As part of our hiring process, successful candidates will be asked to complete background and identity verification checks. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards.

EEO and Artificial Intelligence

We believe in transparent hiring. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.

Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. We encourage applications from all sectors of the community. All Information will be kept confidential according to EEO guidelines.

Xplor is committed to fully including all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure people with disabilities receive reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via [email protected].

We make it a priority to respond to every applicant.