Chief of Staff

ABOUT YOU

We are looking for a Chief of Staff who is strategic, detail-oriented, and a natural leader to join our Executive Leadership team. The best candidate will be someone who thrives in a fastpaced, highly collaborative, and exceptionally dynamic setting and is excited to coordinate strategic initiatives, advise the CEO, and drive operational excellence across the organization. Strong organizational skills, executive communication skills, and strategic thinking are essential, along with experience in executive support, operations management, and cross-functional team leadership. The ability to manage multiple high-priority projects, adapt to changing priorities, and represent senior leadership will be key to your success in this role. If you’re passionate about driving operational efficiency and strategic alignment and love supporting developers in bringing their games to market, we would love to hear from you!

ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com.

Responsibilities:

• Coordinate the execution of strategic initiatives to ensure alignment with company objectives.
• Act as a strategic advisor to the CEO, providing insights, proposing solutions, and assisting with decision-making.
• Plan and direct all administrative, financial, and operational activities for the organization’s CEO.
• Oversee and streamline agency operations and procedures.
• Prepare and compile documents for board meetings, leadership meetings, and other executive needs.
• Manage a multidisciplinary team, fostering a culture of collaboration and high performance.
• Represent the CEO in meetings and in communications with internal and external stakeholders.

Qualifications & Skills:

• Bachelor’s degree or foreign equivalent in Business Administration, Communications, Marketing, or related field, plus two (2) years of experience as an Executive Assistant or related occupation.
• Office productivity tools: Confluence, Jira, Miro, Slack, and Microsoft Teams; Microsoft Office Suite (Outlook, Excel, and PowerPoint) and Google Workspace (Docs, Sheets, Calendar, and Slides) to manage executive calendars, prepare reports, and coordinate documentation and presentations.
• Customer Relationship Management (CRM) and Project Management Platforms: Salesforce and project management platforms (Asana and Trello) to support cross functional communication and track internal initiatives.
• Travel and expense management systems: managing complex travel schedules and processing expense reimbursements through SAP Concur and Expensify, ensuring compliance with company policy and timely submission of documentation.
• Corporate event planning and logistics: coordinating executive meetings, offsites, and company-wide events, including scheduling, vendor relations, budgeting, and execution logistics using Excel and Google Sheets.
• Document and contract workflow systems: overseeing the execution and management of sensitive internal documents and contracts using tools like DocuSign, Dropbox, and SharePoint, ensuring version control, secure storage, and timely follow-ups.
• Operational reporting and data support: compiling internal reports, project trackers, and business summaries in Excel and Google Sheets to support decision-making by senior leadership