{"id":209896,"url":"https://alion.io/job/xsolla-integration-manager-tokyo-japan","title":"Integration Manager (Tokyo, Japan)","company":{"id":2375,"name":"Xsolla","domain":"xsolla.com","url":"https://alion.io/company/xsolla","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":70,"open_postings":177,"ghost_share":0.424,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":66,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":70000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2874},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Postman","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-08-03T01:03:27Z","employer_posted_date":"2026-08-03","last_verified_at":"2026-10-30T00:19:05Z","board_verified":true,"closed_at":null,"days_open":88,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":87},"description":"ABOUT YOU\nWe are looking for a talented Integration Manager who can work with new and existing game partners and help get out tools, products, and services working inside their games. The ideal candidate will possess a blend of technical and people skills, reasonable design and UX sensibility, and some understanding of how payments in gaming \"should\" work. You should have experience playing games. Applicants should expect to assist developers and technical personnel rapidly debug their technical issues and escalate or transfer as necessary - for this reason, ability to quickly diagnose basic technical issues and provide proper documentation is a must.\nIf you’re passionate about driving business growth, supporting game developers, and expanding the reach of innovative gaming solutions, we would love to hear from you!\nThis role will be based out of our Japan office but can be hybrid or fully remote depending on the situation.\nABOUT US\nXsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.\nFor more information, visit xsolla.com.\n職務内容 / Responsibilities\nClient-Facing & Pre-Sales\nLead and confidently run client meetings, calls, and technical demos independently, without needing a BD or CS lead to carry the conversation\n\nAct as the primary technical point of contact during pre-sales and onboarding, scoping integration requirements and setting realistic expectations\n\nPresent technical concepts clearly to both technical and non-technical stakeholders (engineers, producers, executives)\n\nTechnical Integration & Troubleshooting\nGuide partners through API integration, including authentication, request/response structures, JSON payloads, and webhook configuration and delivery\n\nDiagnose issues using data dumps, technical logs, and API traces; distinguish integration errors from platform bugs\n\nWrite and interpret basic scripts or API calls (e.g., via Postman, curl) to reproduce and isolate client-reported issues\n\nDocument issues concisely and completely enough for engineering to act on without back-and-forth\n\nKnow when to resolve an issue directly versus escalate to Engineering, Product, or Support, and manage that handoff cleanly\n\nCross-Functional Communication\nServe as the communication hub between Client, Business Development, Customer Success, and Development teams, ensuring nothing gets lost in translation between technical and commercial priorities\n\nProvide clear, well-organized status updates to internal stakeholders and clients throughout the integration lifecycle\n\nMaintain accurate documentation in Jira, Confluence, and related tools\n\n必須要件 / Qualifications\nBachelor's degree (or equivalent experience) in a related field\n\n3+ years of experience in technical integration, solutions engineering, or a client-facing technical role\n\nDemonstrated ability to lead client meetings and presentations independently - this is not a support-only or backend role\n\nWorking knowledge of REST APIs, JSON, and webhooks; able to read API documentation, interpret payloads, and troubleshoot integration failures independently\n\nComfortable using tools like Postman (or equivalent) to test and debug API calls\n\nNear-native fluency in both Japanese and English, written and verbal; able to confidently lead client presentations and meetings and write professional business emails in either language without support (daily cross-team communication is in English)\n\nProven customer service or client relationship experience\n\nComfortable working with high autonomy, shifting priorities, and a significant workload\n\nStrong attention to detail and time management\n\n歓迎要件 / Preferred\nPrior experience in the gaming industry, payments, or fintech\n\nExperience with Confluence, Jira, and G Suite\n\nPrior experience at a foreign or international company, or working across time zones with global teams\n\nGenuine interest in games (as a player) and the gaming industry","description_format":"text","description_chars":4564,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Japanese","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Japan","iso":"JP","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Gaming","E-commerce Platforms","Payment Processing & Gateways","Game Development"],"lifecycle":[{"event":"open","at":"2026-09-05T08:12:23Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.691,"p_room":0.44,"age_days":87,"expected_fill_days":66,"reasons":["conf:2","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/xsolla-integration-manager-tokyo-japan","json_url":"https://alion.io/job/xsolla-integration-manager-tokyo-japan.json","meta":{"generated_at":"2026-10-30T01:09:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1586,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2375},"rest":"https://alion.io/mcp/rest/get_company?id=2375"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fxsolla-integration-manager-tokyo-japan"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fxsolla-integration-manager-tokyo-japan"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fxsolla-integration-manager-tokyo-japan"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/xsolla-integration-manager-tokyo-japan\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fxsolla-integration-manager-tokyo-japan"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":209896}},{"tool":"search_jobs","arguments":{"company":"xsolla.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":209896},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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