{"id":2436551,"url":"https://alion.io/job/xtb-ux-researcher","title":"UX Researcher","company":{"id":2723,"name":"XTB","domain":"xtb.com","url":"https://alion.io/company/xtb","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Design","role_family":"Design","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":{"min":11500,"max":14600,"currency":"PLN","period":"month","gross":null,"usd_annual":44676},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T07:53:33Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T07:31:20Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you.\nWe are a certified Great Place to Work company.\nWe are looking for a UX Researcher / ResearchOps specialist at a Regular/Mid level at XTB who has experience and practical knowledge in conducting qualitative and quantitative user research for B2C products, as well as coordinating research activities across the organization.\nResponsibilities\nPreparing and implementing an effective research strategy.\nCollaborating with the research team and the Product Tech team through regular meetings and status syncs.\nIndependently conducting qualitative and quantitative research, as well as summarizing and presenting findings from evaluative and exploratory research using analytical, research, and reporting tools.\nTranslating qualitative and quantitative research insights into design initiatives.\nSetting up and maintaining the user research environment (including tools).\nCreating and maintaining a UX research repository.\nRegularly analyzing and reporting insights from customer feedback.\nPresenting research findings across the organization and maintaining ongoing communication regarding research with program teams.\nRequirements\nMinimum 5 years of experience as a UX Researcher or within a UX research department.\nDocumented experience (in the form of case studies / a portfolio of research projects) in conducting quantitative and qualitative research on B2C products (experience with research projects in fintech, banking, investments, or multi-market mobile apps is a strong plus).\nProficiency in gathering qualitative data as well as quantitative data from analytics tools, including connecting the dots and proper data triangulation.\nAt least basic knowledge of AI tools and AI-driven research processes, along with the ability to explain them and demonstrate practical use cases in daily work.\nExperience in coordinating evaluative and exploratory research conducted within the UXR team.\nAbility to create clear, systematic, and stakeholder-valued documentation of your work-especially reports, dashboards, and metrics.\nKnowledge of calculating UX product metrics and KPIs.\nAbility to create research reports, analyze and categorize observations, draw actionable conclusions, and deliver practical recommendations that product teams actually want to use.\nCommitment and openness to continuously optimizing your workflow and refining research methods.\nFocus on problem-solving and achieving goals over sticking strictly to an ideal process.\nEffective teamwork, particularly strong collaboration and mutual support skills.\nEnglish proficiency at a minimum B2 level.\nWhat we offer\nReal influence on the development of the company and the product.\nWork in an experienced team that is happy to share its knowledge.\nA clear vision of development thanks to regular feedback and clear career paths.\nRegular team-building meetings.\nBenefits\nA training budget for courses and conferences that interest you.\nAn extra day off on your birthday.\nAn extra day off for parents.\nEquipment tailored to your needs.\nPrivate medical care and group insurance.\nAccess to an e-learning platform for learning English and a benefits platform.\nAccess to a wellbeing platform.\nRemote work, from the office in Warsaw or from a coworking space in your city.","description_format":"text","description_chars":3852,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Brokerage & Trading Platforms","Forex & CFD 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