{"id":2941133,"url":"https://alion.io/job/xtium-network-engineer","title":"Network Engineer","company":{"id":2771594,"name":"XTIUM","domain":"xtium.com","url":"https://alion.io/company/xtium","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Networking","role_family":"Networking","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pakistan"],"countries":["PK"],"hiring_countries":["PK"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":37000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":648},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T01:43:19Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"The XTIUM global team is made up of a group of diverse and talented professionals who are all driven by the same goal: excellence and continuous improvement. We are all about embracing challenges, keeping the lines of communication open and working together. We take ownership of our work, focus on learning and growing and hold ourselves accountable to our colleagues and customers. Together, we strive to push boundaries, make an impact and inspire each other to reach our full potential.\nJob Description:\nWhat You Will Do\nProvide issue escalation support for NOC team and Associate Network Engineers for critical incidents and problem management activities including fault isolation, troubleshooting, and resolution support for critical customer service interruptions.\nGather necessary information to understand current network issues, work to diagnose, drive issues to resolution and identify root cause of problems; escalate to Tier 3 Principal Network Engineers if unable to resolve.\nComplete service requests, network implementations, migrations, and other change management engineering activities.\nIdentify opportunities for Continual Service Improvement (CSI) to make environment more secure, efficient, and optimized for cost and performance.\nDocument customer issues, communications, steps taken to resolve, and current status through ServiceNow.\nLead the resolution of highly complex issues escalated by Network Engineering team; proactively identify problems before they occur.\nDocuments and follows standard processes and procedures including change management processes, escalation processes, notification processes, ticket documentation, and customer issue resolution processes.\nAct as a technical mentor to NOC, Associate Network Engineers and peers.\nProvide on-call support for Tier 2 technical issues.\nWhat Qualifies You\nHighly advanced technical experience in network design, route distribution, firewall configuration, data center infrastructure of the most complex customer networks across enterprise environments.\nHighly organized with the ability to execute on multiple technical tasks simultaneously.\n5+ years’ experience working in a technical environment as a Network Engineer.\nDemonstrated aptitude as a network engineer in a Managed Services environment. \nCertifications: CCNP or equivalent certifications required; multiple CCNP or equivalent experience preferred.Self-starter! Uses an appropriate sense of urgency and has capability of resolving complex technical problems and requests both independently and collaboratively with a team.\nWillingness and desire to continue advancing technical expertise through collaboration with fellow Engineers and Architects in pursuit of technical certifications.\nAbility to educate, train, and mentor others on Network technologies.\n\nPossess strong written, verbal, and presentation communication skills.\nAbility to follow, document, and author standard processes and procedures.\nAbility to stay calm under pressure in a fast-paced environment, maintain a positive attitude, and quickly adapt to changing priorities and new technologies.\nAbility to work assigned shift and on call rotation.\nUndergraduate degree in related field preferred.\n· Deep understanding of ITIL operational framework through attainment of ITIL v4 Foundation certification or equivalent industry experience.\nRemote","description_format":"text","description_chars":3357,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Pakistan","iso":"PK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Platforms (IaaS & PaaS)","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-20T17:19:55Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":0.9,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":44,"reasons":["conf:52","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/xtium-network-engineer","json_url":"https://alion.io/job/xtium-network-engineer.json","meta":{"generated_at":"2026-10-24T15:25:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22032,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2771594},"rest":"https://alion.io/mcp/rest/get_company?id=2771594"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fxtium-network-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fxtium-network-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fxtium-network-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/xtium-network-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fxtium-network-engineer"}]}