{"id":2377171,"url":"https://alion.io/job/xtl-operations-support-xtl-transport-logistics-distribution","title":"Operations Support - XTL Transport, Logistics, Distribution","company":{"id":4419689,"name":"XTL Transport","domain":"xtl.com","url":"https://alion.io/company/xtl-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vaudreuil-Dorion, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":56000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":154},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T18:47:02Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-21T07:16:49Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Driving the Future of Transportation\nOur Role: Are you ready to be part of a dynamic and supportive team where your efforts directly contribute to seamless operations and long-term success? This is more than just a support role-it's a stepping stone for individuals with a passion for logistics, collaboration, and leadership. As Operations Support you will be trained across all positions within our Dispatch department.\nHours: Monday to Friday from 13h00 to 22h00\nLocation: Vaudreuil-Dorion, QC\nWhat You'll Do\nDriver Support\nAct as a first point of contact-ensuring drivers feel supported, informed, and empowered at every step.\nHandle time-sensitive communications by phone or satellite promptly and efficiently.\nManage documents and procedures like gate passes, customs faxes, and time cards with accuracy and care.\nAddress operational challenges such as delays, reroutes, or mechanical issues with calm confidence and clear communication.\nTroubleshooting & Proactive SolutionsIdentify potential service risks early and build smart solutions in collaboration with planners and customers.\nEnsure the right equipment is in the right place at the right time.\nMonitor yard activity, trailer movements, and equipment readiness to maintain operational flow.\nAct as a reliable link between departments-sharing key updates that help us all succeed together.\nData Integrity & Process ExcellenceMaintain and update system records to ensure everything runs smoothly.\nManage dispatch data such as check-ins, switches, and messages with a focus on quality and timeliness.\nCorrect discrepancies with a solution-oriented mindset.\nCustomer-Focused ServiceRespond to customer needs with professionalism and a positive attitude-even after hours.\nInput orders and requests with clarity and efficiency.\nRepresent XTL’s standard of care with every interaction.\nTeam Collaboration & Office SupportStep in and support wherever needed-whether that’s assisting planners, filling in during holidays, or helping a colleague.\nThrive in an environment that values mutual respect, shared success, and everyday contributions.\nManage all Accessorials: Send forms for additional services and ensure that the billing for any Accessorials is complete\nHandle and input driver pays with care and efficiency\nEquipment OversightMonitor equipment pools and usage trends to maximize availability and efficiency.\nReconcile yard inventories and records to ensure accuracy.\nSpot and report on patterns in service failures to help strengthen long-term systems.\nContribute to our preventative maintenance and equipment lifecycle efforts-keeping safety and quality top of mind.\nWho you are:You are an insightful and agile individual who is aligned with promoting and demonstrating empathy in the workplace\nYou are someone who has the ability to connect with people from different backgrounds and celebrate your team's wins\nYou are a resourceful problem-solver who thrives on knowing your work directly impacts the future of how we move\nYou are adaptable and enjoy finding creative solutions to drive change\n QualificationsFluency in French and English is mandatory \nDemonstrates strong organizational skills and takes initiative pro-actively\n1-2 years of dispatch or planning experience (preferred but not required)\nExcellent verbal and written communication skills with the ability to work collaboratively\nAbility to be detail oriented and deadline driven \nWhy Join XTL?\nThis role is ideal for someone eager to grow, learn, and lead. We believe in fostering a workplace where people from all walks of life feel seen, supported, and inspired to bring their best every day. If you’re a team player with a solutions-first mindset and a drive to build a meaningful career in operations, we want to hear from you.\nYou will find the right opportunity for you at XTL! To learn more about our job openings, visit our website:www.xtl.com/en\nXTL is an equal opportunity employer that embraces diversity in the workplace. All applications are given equal consideration, regardless of whether they are submitted by a woman, a man, a member of a visible minority, an Indigenous person, or a person with a disability. The masculine form is used solely to simplify the text.\nWe encourage all interested individuals to apply; however, only candidates selected for an interview will be contacted.\n#QCjob","description_format":"text","description_chars":4344,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics"],"lifecycle":[{"event":"open","at":"2026-10-12T18:47:02Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.394,"p_room":0.35,"age_days":8,"expected_fill_days":3,"reasons":["conf:7","win:tail","comp:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/xtl-operations-support-xtl-transport-logistics-distribution","json_url":"https://alion.io/job/xtl-operations-support-xtl-transport-logistics-distribution.json","meta":{"generated_at":"2026-10-21T15:50:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22437,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4419689},"rest":"https://alion.io/mcp/rest/get_company?id=4419689"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fxtl-operations-support-xtl-transport-logistics-distribution"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fxtl-operations-support-xtl-transport-logistics-distribution"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fxtl-operations-support-xtl-transport-logistics-distribution"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/xtl-operations-support-xtl-transport-logistics-distribution\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fxtl-operations-support-xtl-transport-logistics-distribution"}]}